1. Congebec The case of Congebec A partnership with Di-Mart Payal Aniche Javerchand Ioana Ravoiu Amy Furgoch

2. Congebec Overview RecommendationImplementationKey Takeaways Company values Integrity Teamwork Respect Accountability Excellence Empowerment

3. Congebec Overview RecommendationImplementationKey Takeaways Company values Integrity Teamwork Respect Accountability Excellence Empowerment

4. Congebec Overview RecommendationImplementationKey Takeaways The mandate By 2020 Congebec will be saving over 112 000$ per year as well as improving company reputation and increasing their accountability through innovative solutions.

5. Congebec Overview RecommendationImplementationKey TakeawaysAgenda The importance of Di-Mart Issues Recommendations o Inventory Management o HR Implementation Key Takeaways

6. Congebec Overview RecommendationImplementationKey Takeaways Di-Mart: The customer Leading retailer for underserved communities Fastly growing companyAdaptable to different markets

7. Congebec Overview RecommendationImplementationKey Takeaways The issues Lack of inventory identification Outdated inventory system Inefficient use of labour Unclear employee directions Delayed supplier communication

8. Congebec Overview RecommendationImplementationKey Takeaways Issues Continued Inventory Management Human Ressources

9. Congebec Overview RecommendationImplementationKey Takeaways Issues Continued Inventory Management Human Ressources

10. Congebec Overview RecommendationImplementationKey Takeaways Inventory Management Issues Untraceability Late trigger for low inventory levels Errors in slots location Lack of tracking of expiration dates Manual Palet Identification Inefficient use of labour Increase in human error

11. Congebec Overview RecommendationImplementationKey Takeaways Inventory Solution

12. Congebec Overview RecommendationImplementationKey Takeaways Electronic Inventory System External Purchase Will keep track of: o Inventory levels o Inventory location o Product expiry dates o Identification of transportation method

13. Congebec Overview RecommendationImplementationKey Takeaways EPOD System « Electronic Proof of Delivery » Accessible on phones, tablets and other electronics Scans bar codes on pallets each time they are moved Identifies locations of pallets Requires signature of employees Nicholas Pedneault

14. Congebec Overview RecommendationImplementationKey TakeawaysAdvantages Employee responsabilityInventory traceabilityIncreased labor efficiencyDecrease in human errorElectronic order history

15. Congebec Overview RecommendationImplementationKey Takeaways Cost Savings Error Reduction Labor Efficiency

16. Congebec Overview RecommendationImplementationKey Takeaways Cost of errors Tangible Employee time Returns and recalls Delays Intangible Company Reputation Customer Relationships

17. Congebec Overview RecommendationImplementationKey Takeaways Di-Mart Cost of Errors 1655 items/ night * 6 nights/week * 52 weeks/ year = 500 000 items shipped/year Assuming 1% error on items = 5000 errors/ year Assuming the average cost of error is 1 hour at $15/hour =$75000 savings per year from error reduction

18. Congebec Overview RecommendationImplementationKey Takeaways Cost of Labour Inefficiency Saving Time on PaperworkManual UPC Cost inscriptionTagging and untagging pallet

19. Congebec Overview RecommendationImplementationKey Takeaways Di-Mart Cost of Labour 240 orders/ night * 6 nights/week * 52 weeks/ year = 75 000 items shipped/year Save 0.5 hours per order = $ 37500/ year in employee time

20. Congebec Overview RecommendationImplementationKey Takeaways Total Savings 112 500 $ per year from Di Mart Alone

21. Congebec Overview RecommendationImplementationKey Takeaways Issues Continued Inventory Management Human Ressources

22. Congebec Overview RecommendationImplementationKey Takeaways Human Ressources Human Errors

23. Congebec Overview RecommendationImplementationKey Takeaways « Employees should reduce their trust in one another and perform the audit more vigilantly »

24. Congebec Overview RecommendationImplementationKey Takeaways Core Values Teamwork Respect Accountability Unalignment

25. Congebec Overview RecommendationImplementationKey Takeaways Human Resources Solution

26. Congebec Overview RecommendationImplementationKey Takeaways Human Ressources Solution EPOD system that will empower employees to more responsability and accountability

27. Congebec Overview RecommendationImplementationKey Takeaways Training Sessions 2 training sessions Before the implementation of the EPOD system After the implementation of the system Assessment

28. Congebec Overview RecommendationImplementationKey TakeawaysReception Before Repalettization Inventory count 3 different papers PO BOL Receiving sheet After Repalettization Inventory scanning No need to write down the information

29. Congebec Overview RecommendationImplementationKey Takeaways Storing Goods Before Manual inscription of UPC code, expiry date and number of cases Inappropriate storage After Electronic Inventory System EPOD system LESS ERRORS

30. Congebec Overview RecommendationImplementationKey TakeawaysImplementation Q1Q2Q3Q4 - Smooth Employee Training Electronic System EPOD 2016

31. Congebec Overview RecommendationImplementationKey Takeaways Key Takeways EPOD Debrief employees Achive company vision