1. Welcome to MR270 Welcome! Please take note of my information while waiting for class to start… Katie Leber, M.Ed. kleber@kaplan.edu AIM katieleber1 402-304-8023

2. Course Description This course builds on the students’ mastery of intermediate healthcare dictation. Using industry-specific software and equipment, students progress in their knowledge of proper format, grammar, and punctuation as well as refine proofreading and editing skills. Students transcribe a variety of advanced-difficulty specialty reports by healthcare providers with and without accents and increase their familiarity with industry reference materials. Students implement realistic productivity and accuracy standards via a multistep approach of quality control, turn-around time, and records management.

3. Regarding Netiquette The word netiquette is short for "Internet etiquette." As a Kaplan University student, you should be aware of the common rules of netiquette: – Be respectful and treat everyone as you would want to be treated yourself. – Wait to respond to a message that upsets you and be careful of what you say and how you say it. – Be considerate. Rude or threatening language, inflammatory assertions, personal attacks, and other inappropriate communication will not be tolerated. – Emoticons can be used to extenuate meaning. – Never post a message that is in all capital letters -- it comes across to the reader as SHOUTING! Use boldface and italics sparingly, as they can denote sarcasm. – Keep messages relevant to the topic being discussed. – Always practice good grammar, punctuation, and composition. This shows that you’ve taken the time to craft your response and that you respect your classmates' work. – Keep in mind that threaded discussions are meant to be constructive exchanges. – Use spell check!

4. Late Work – very important!! Late work will not be accepted unless there are clear and compelling extenuating circumstances. If you have extenuating circumstances that prevent you from completing course assignments/exams you must contact your instructor immediately—prior to the assignment/exam/quiz due- date unless prevented from doing so by emergency circumstances. – Examples of extenuating circumstances are serious personal and/or family illness/hospitalization, death in the family, weather-related evacuation/emergencies, work emergencies, and issues related to active military assignment. – Personal computer/software/internet connectivity issues and course blocks are not considered extenuating circumstances. Granting of late-work submission due to extenuating circumstances is at the discretion of the instructor and will require documentation for verification of extenuating circumstances. – If late work submission is granted, the instructor will establish new due-dates and requirements without loss of course points.

5. MTClient Manual ***Very important – read how to save your assignments! It will save you a lot of work throughout the semester!!*** www.mtclient.com/Kaplan.html Check the Docsharing area for MTClient Tips. Let’s go through those now. Questions about MTClient? Problems uploading MTClient? Issues with your passwords? ***

6. How the class works About the assignments, discussion boards, and seminars

7. Course expectations and my expectations: You will have a set of transcriptions from MTClient due every week by Tuesday at 11:59pm EST of the end of the unit. Be sure to proofread and spell check ALL your documents before returning them to me. RESEARCH. Use all your resources – textbooks, reference books, web sites provided in the course or from your personal use, the Internet, etc.

8. Blanks If you still find that you have some blank spaces flag them by using this symbol. That lets me know that you heard something, but it was not in your reference books and you do not want to guess at it. There are no points taken off in my class when you flag something. However, that does not mean you have half the document flagged, use this judiciously. Do not abuse the privilege or points will be deducted!

9. MT Client Any issues or problems with MT Client so far this unit? Overview of your assignment for this week

10. Flex Seminars I encourage you to attend my seminars, but if you can’t, please be sure to attend another flex seminar or turn in option 2. If you have questions about your seminars, please feel free to email me.

11. Discussions Make sure to read your classmates' postings and post any comments you might have. You must respond to a minimum of two classmates. However, responding to more than two classmates would create a more interesting discussion board. Respectively challenge your classmates, bring new ideas to the discussion, add a new point of view, etc. Keep the discussion moving!

12. Unit 1 Reading Questions on reading from the e-text? Questions on reading from the Book of Style?

13. Cardiology Some terms you might be having trouble with Some hints and tips for the unit Check the docsharing folder for a list of terms that can help you through Unit 1. Which terms do you need me to say out loud?

14. Helpful websites http://www.mtdaily.com/mt1/checker.html http://www.mtdaily.com/mt1/checker.txt http://medicaltranscriptionwordhelp.synthasit e.com/ http://medicaltranscriptionwordhelp.synthasit e.com/

15. Cardiology Sites Study aid: http://www.flashcardexchange.com/tag/cardio vascular http://www.flashcardexchange.com/tag/cardio vascular Cardiology Terms: http://www.asnc.org/print/printer_content_2 75.cfm http://www.asnc.org/print/printer_content_2 75.cfm

16. Equipment What equipment do you have to do your transcription? What equipment should you have to do your transcription? What reference materials would be helpful for you to have when transcribing? Any other hints from the class?

17. Ergonomics http://en.wikipedia.org/wiki/Ergonomics Ergonomics is the science of designing the job, equipment, and workplace to fit the worker. Proper ergonomic design is necessary to prevent repetitive strain injuries, which can develop over time and can lead to long-term disability. (Wikipedia, 2010)

18. Ergonomics Checklists There are two documents in the Docsharing folder. – “Your Ergonomic Checklist” – “Ergonomic Checklist” Go to Docsharing now and download those. Save these for the future! They will be helpful tools with any of your future work spaces.

19. What does this look like?

20. Your hands…

21. Your arms…

22. Your mouse…

23. Your eyes…

24. Your posture…

25. Your chair…

26. Exercises for your eyes… Using a monitor, like other close work, places such demands on your eyes that it is important to take brief (30-second to 2-minute) but frequent pauses throughout the time you are working with your computer. The recovery pause gives your eyes a chance to recover from fatigue. During your recovery pause, try some of the following exercises to help you feel refreshed. – Note: Don't do any exercise that feels uncomfortable or causes straining. Do these exercises to help your eyes feel refreshed: Yawning and blinking can help to keep your eyes lubricated. Changing focus can help to relax the muscles of your eyes. To try this, look at your fingertip with your arm stretched in front of you, then to a point far away from you, then back to your fingertip. Palming can help to relieve eyestrain. To try this, cover your eyes with your hands, while you breathe deeply.

27. Exercises for your body… Do these body exercises during breaks: Deep breathing can help relieve tension in your muscles. Hand and finger massages can help to keep your hands warm and reduce cramping and stiffness. The executive stretch is a good exercise for the entire upper body. To try this, clasp your hands behind your head and gently stretch your elbows back while taking in a deep breath. Shoulder shrugs can help to reduce tension or stiffness in the upper back and neck. To try this, gently pull your shoulders up toward your ears and then relax your shoulders downward.

28. Websites about ergonomics http://dohs.ors.od.nih.gov/ergo_computers.htm#eye http://www.safecomputingtips.com/ergonomic- exercises.html http://www.safecomputingtips.com/ergonomic- exercises.html http://www.columbia.edu/cu/libraries/inside/ergo/d oc_exer.html http://www.columbia.edu/cu/libraries/inside/ergo/d oc_exer.html http://www.ergonomics.ucla.edu/oldergo/Ergowebv 2.0/articles/exercise.htm http://www.ergonomics.ucla.edu/oldergo/Ergowebv 2.0/articles/exercise.htm http://www.ergonomics.org/ http://www.osha.gov/SLTC/etools/computerworkstat ions/index.html http://www.osha.gov/SLTC/etools/computerworkstat ions/index.html

29. What can I bring to seminars? Do you have questions you want me to research? Are there any topics you want me to look into? I want to make this an effective learning experience for you so please feel free to share your ideas with me at any point. I’m available by email and I’d love to hear what you would like to get from seminar.

30. Contact me As always, please contact me with any and all questions. If you don’t hear back from me in 24 hours, please resend your note because I didn’t receive the first one.

31. Have a great week! Happy transcribing! Please email me if you have questions, problems, or concerns.