1. Nencho Nenchev Doroteya Agayna Telerik Software Academy http://academy.telerik.com Telerik Support Leads

3.  The Live Demo is the portfolio of the product  Show common scenarios  Showcase specific functionality of the product  Show integration example (with other controls from the suitе)  Created and supported by us  Should provide further information and a description 3

6.  Stand-alone application, demonstrating real- life scenario  Created and supported by us  Using entirely our products – perfect design and the most useful/practical features of the controls 6

8.  Information that soon or later will make it in the documentation.  How-to articles.  Descriptions and solutions of common error messages.  Demonstrate usage of the component in some general cases. 8

9.  The client can find what he needs before contacting the Telerik support.  The client can find a solution to their problem before contacting the Telerik support.  The KB articles reduce repetitiveness and response time. 9

10.  Frequently requested integration samples.  Frequently requested code examples.  Solutions to errors.  Temporary solutions to known bugs.  Step-by-step guidance through the implementation of a particular task.  General information about the Telerik products and/or.NET. 10

11.  Create  Regular reviews and updates  Remove 11

13.  Complex projects  More advanced integration examples  Specific scenario not offered out of the box  Created and supported by us OR by clients  Place where clients can comment and share experience for the specific (or similar) case with the community. 13

16.  Teaches the reader how to achieve something, by breaking down series of steps  Used for announcements of new features or some big changes in the new release. 16

17.  Identify your audience  Identify your Key TakeAway  Write a work title  Write the introduction  Write the Body  Write the Conclusion  Link additional resources  Pick a Call-to-Action  Finalize the Title  Edit, edit, edit – SEO optimization. 17

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20. Prepare a KB article about the implementation of the following scenario: there's a button on a form/page with initial text 0. the button should display the number of times it was clicked. Prepare a KB article about the implementation of the following scenario: there are five radiobuttons on a form/page labeled with 5 different colors. the background of the form/page should set to the color of the selected radiobutton.