1. Market Entry Test Co-ordinator Outline

2. Who is Gemserv? Gemserv is a leading specialist consultancy helping competitors make customer markets work more effectively for the benefit of all. We work at the market level and not for individual participants.

3. What does Gemserv do? Gemserv brings practical expertise in developing and managing industry-wide governance. Gemserv assists in the formation of self- governance and the introduction of multi-party agreements. Gemserv is committed to limiting the weight of formal regulation and administration.

4. Other Gemserv services Gemserv also provides a wide range of managerial, analytical, technical, financial and administrative support services.

5. Where is Gemserv based? Gemserv works out of offices in the City of London, situated by The Monument. Our address is: Gemserv 7 th Floor, Centurion House 24 Monument Street London EC3R 8AJ Tel: 020 7090 1000 Web: www.gemserv.com

6. Gemserv Organisation Chief Executive Nigel Bromley Finance Utilities Ken McRae Electricity Nick Halliman Assurance Orla Lemass PV, DS, AT + others Governance Other Delivery Sales & Marketing

7. Gemserv Clients

8. Staff Peter Varley Dinesh Sharma Alec Thompson Other staff as required

9. Contacts PV: Desk: +44 (0) 20 7090 1036 Mobile: +44 (0) 7775 732849 DS: Desk: +44 (0) 20 7090 1051 Mobile: +44 (0) 7921 675647 AT : Desk: +44 (0) 20 7090 1016 Mobile: +44 (0) 7917 679191 E-mail: firstname.surname@gemserv.co.uk

10. Our Previous Experience in Ireland Assurance Services for the Retail Market Opening Project in 2004/05: Development and co-ordination of the Assurance services Execution of the Assurance Process

11. Our Approach to Assurance Avoid unnecessary burden on the participant Level of assurance should be appropriate for the change Assurance is evidence based Assurance process to be appropriate for small suppliers, generators and those suppliers operating in subsets of the market.

12. The Assurance Process: Techniques Used Business Solution Assessment (BSA) Integration Test Assessment (ITA) Data Transfer Testing (DTT) Inter-participant Testing (IPT)

13. Proposed Approach – New Entrants to the Market Large Suppliers Business Solution Assessment Integration Test Assessment Data Transfer Testing Inter-participant Testing Small Suppliers / Generators Initial Assessment – Questionnaire Inter-participant Testing

14. Proposed Approach – Existing Participants Entering a New Market Segment Large Suppliers Combined BSA and ITA Data Transfer Testing (reduced scope) Inter-participant Testing (reduced scope) Small Suppliers / Generators Inter-participant Testing (reduced scope)

15. Proposed Approach – Re-qualification Significant change to a participant’s systems or procedures Re-qualification will verify that the participant has carried out the following: Impact Assessment for the change Structured design and testing Independent Internal review Some Inter-participant testing may also be carried out

16. Proposed Approach – Market Design Updates ‘ Due diligence’ check to include review of: Impact Assessment Procedural and Software updates Testing Plans for cut-over Contingency for failed cut over Other techniques may be used depending on scope and scale of update

17. Questions