1. Understanding Data Center Operations and Your Role Company Name Date - Time 1 | Introduction to the IBM Enterprise Environment 45 minutes 1 hour PowerPoint Our Data Centre Structure PowerPoint Our Mainframe Under the Microscope Webinar Understanding Data Centre Operations and Your Role = Datatrain Course Modules Today’s Mainframe Mainframe Configurations Mainframe Security and Data Access Data Processing 45 minutes Copyright © Interskill Learning Pty Ltd 2011 – Commercial in Confidence

2. 2 |Copyright © Interskill Learning Pty Ltd 2011 – Commercial in Confidence About You GroupNumbers Operators2 System Analysts1 Application Programmers4

3. Objectives Identify future directions of the Data Center Describe your role in the disaster recovery process Describe the action associated with important Data Center policies and procedures 3 |Copyright © Interskill Learning Pty Ltd 2011 – Commercial in Confidence

4. Clarification of Previous Material General comments received Queries on Data Center structure, personnel or hardware/software components and configuration 4 |Copyright © Interskill Learning Pty Ltd 2011 – Commercial in Confidence

5. Future Directions Sources – CIO, statement of direction, current trends Cloud computing, virtualization, hardware/software upgrades 5 |Copyright © Interskill Learning Pty Ltd 2011 – Commercial in Confidence

6. Disaster Recovery What role does your team play? What role will you need to play? Scenario 1: Insert your text here. 6 |Copyright © Interskill Learning Pty Ltd 2011 – Commercial in Confidence

7. Disaster Recovery – Your Response Discuss responses from different people 7 |Copyright © Interskill Learning Pty Ltd 2011 – Commercial in Confidence

8. Disaster Recovery Outcomes of recent disaster recovery testing 8 |Copyright © Interskill Learning Pty Ltd 2011 – Commercial in Confidence

9. Understanding Important Data Center Policies and Procedures Physical security Scenario 1: Insert your text here. Scenario 2: Insert your text here. 9 |Copyright © Interskill Learning Pty Ltd 2011 – Commercial in Confidence

10. Understanding Important Data Center Policies and Procedures Physical security – what would you do and what action was taken? Scenario 1: Insert your text here. Scenario 2: Insert your text here. 10 |Copyright © Interskill Learning Pty Ltd 2011 – Commercial in Confidence

11. Understanding Important Data Center Policies and Procedures Data security Scenario 1: Insert your text here. Scenario 2: Insert your text here. 11 |Copyright © Interskill Learning Pty Ltd 2011 – Commercial in Confidence

12. Understanding Important Data Center Policies and Procedures Data security – what would you do and what action was taken? Scenario 1: Insert your text here. Scenario 2: Insert your text here. 12 |Copyright © Interskill Learning Pty Ltd 2011 – Commercial in Confidence

13. Understanding Important Data Center Policies and Procedures Problem notification, documentation and escalation Scenario 1: Insert your text here. Scenario 2: Insert your text here. 13 |Copyright © Interskill Learning Pty Ltd 2011 – Commercial in Confidence

14. Understanding Important Data Center Policies and Procedures Problem notification, documentation and escalation – what would you do and what action was taken? Scenario 1: Insert your text here. Scenario 2: Insert your text here. 14 |Copyright © Interskill Learning Pty Ltd 2011 – Commercial in Confidence

15. Summary Data Center directions Your role in disaster recovery Important policies/procedures 15 |Copyright © Interskill Learning Pty Ltd 2011 – Commercial in Confidence

16. Questions 16 |Copyright © Interskill Learning Pty Ltd 2011 – Commercial in Confidence Introduction to the IBM Enterprise Environment 45 minutes 1 hour PowerPoint Our Data Centre Structure PowerPoint Our Mainframe Under the Microscope Webinar Understanding Data Centre Operations and Your Role = Datatrain Course Modules Today’s Mainframe Mainframe Configurations Mainframe Security and Data Access Data Processing 45 minutes