1. Check My Loved One’s OK CMLOOK APPLICATION

2. User Flow Diagram Natural carer

3. Volunteer User Flow Diagram

4. Registration Diagram

5. Pages Flow Diagram

6. 1.Login pageLogin page 2.Register pageRegister page 3.Find Helper pageFind Helper page 4.Messages pageMessages page Chat page 5.Helper profile pageHelper profile page 6.Person to be helped profile pagePerson to be helped profile page 7.Tasks pageTasks page 8.Task information pageTask information page 9.Updates pageUpdates page 10.Settings pageSettings page 11.Menu pageMenu page Pages listing Case study: Natural Carer Case study: Helper

7. Login page Back to page listing 9:4 0 Login Register as natural carer Register as helper email password

8. Register page Back to page listing 9:40 email password Create a password Name City Name Name Address Phone number Health issues Needs Interests Allergies Pain points Phone number Natural carer information Email Loved one information RegisterRegister I want to volunteer my time and help other people I agree to share my data DBS check DBS check Availability Availability Skills Skills Previous experience Previous experience Information phone number

9. Find Helper page Back to page listing 9:4 0 Helper 1 Happy to … Free at … Helper 2 Happy to … Free at … Helper 3 Happy to … Free at … Helper 4 Happy to … Free at … There are x helpers near the city you have specified.

10. Messages page Back to page listing 9:4 0 Theme Mess ages Messages Hello! Nice to meet you! would you be able to meet and discuss? Sure, how about Skype meeting tomorrow at 9 pm? Sen d Reply message qwe r tyuiop asdfghjkl zxcvbnm ?123 DELDEL,. Messages Them e 8:1 0 Last message… Shopping on Wednesdays 10;20 Last message… Check up on Sunday Yesterd ay Last message… Edit

11. Helper Profile page Back to page listing 9:4 0 Helper Profile 9:4 0 Helper Profile Bac k Helper Oxford Helper Oxford ConnectSelectReject DBS check DBS check Availability Availability Skills Skills Previous experience Previous experience email social network links DBS check DBS check Availability Availability Skills Skills Previous experience Previous experience email phone number social network links Reject helper Are you sure you want to reject helper? Canc el Ye s

12. Loved one Profile page Back to page listing 9:4 0 Loved one Profile Name Name Address Phone number Health issues Needs Interests Allergies Pain points Phone number Natural carer information Email

13. Check up on Friday Friday 4th December, 7 pm Check up on Sunday Sunday 11 am Shopping on Wednesday Wednesday 8 pm Today, Saturday 5th December Check up on Friday Friday 4th December, 7 pm Tasks page Back to page listing 9:4 0 My Tasks 9:4 0 Helper Tasks My Tasks Helper Tasks My Tasks Helper Tasks Check up on Sunday Sunday 11 am Shopping on Wednesday Wednesday 8 pm Today, Saturday 5th December ! Signifies that there is something wrong with the task set Lift to a friend Saturday 10 am Task has been completed in time and there are evidences. Task has not been completed in time task description Create a task Canc el OKOK Name of the task Wed Nov 9 Thu Nov 10 Today Sat Nov 12 Sun Nov 13 4 5 7 6 8 00 PM AM 50 05 10 Add possible times

14. Task Information page Back to page listing 9:4 0 Task Information Bac k 9:4 0 Task Information Bac k Name of the task Do this Information When? 11 am, Saturday 12th 3 pm, Saturday 12th 1 pm, Sunday 13th I cannot make it at any time given, how about RejectConfirm Name of the task Do this Information When? 11 am, Saturday 12th Comment / Photo Add photo Write comment Write message Canc el

15. Updates page Back to page listing 9:4 0 Updates Helper completed the task Yesterd ay Helper proposed other time for doing task Yesterd ay Helper rejected task Yesterd ay You got new task to do Yesterd ay You have a task to do in 30 minutes Yesterd ay You got new message Yesterd ay You got new invitation Yesterd ay Helper did not complete task in time Yesterd ay Review task Book a temporary PA Remove task Canc el

16. Settings page Back to page listing 9:4 0 Settings 9:4 0 My Profile Bac k Edit Shows either of the profiles (Loved one / Volunteer) which is relevant to the user and allows him to edit it.Loved one Volunteer My Profile General settings Information about the application FAQ

17. Menu page Back to page listing 9:4 0 Settings Loved one Profile Updates Tasks Helper Profile Messages

18. Case study Natural carer 9:4 0 Login Register as natural carer Register as helper email password Back to page listing

19. 9:40 ************** Peter Johns Mary Oxford 01821111030 None Communication, driving, shopping Likes cats Peanuts Does not like spiders 01821111111 Natural carer information perterJo@gmail.com Loved one information Register I want to volunteer my time and help other people I agree to share my data

20. 9:4 0 Emma Smith Happy to visit, drive and do shopping, Alice Green Happy to clean, shop and visit on regular basis Rodger Tim Happy to drive, cook, buy food There are 3 helpers in Oxford.

21. 9:4 0 Helper Profile Bac k Emma Smith Oxford ConnectSelect DBS check DBS check Available Monday, Thursday and Sunday evenings Available Monday, Thursday and Sunday evenings Drive car, can cook Drive car, can cook Volunteer in Age UK Volunteer in Age UK emma.smith@website.com linkedIn.com/emmasmith

22. 9:4 0 Meeting Mess ages Profile Hello Emma! My name is Peter. I am searching for a volunteer to help my mother. I would like to arrange a Skype call with you at 9 pm today? Sen d Reply message qwe r tyuiop asdfghjkl zxcvbnm ?123 DELDEL,. Hello! Thank you for the message! Sure, add me: sara123, I will be there in time for the call

23. 9:4 0 Helper Profile Bac k Emma Smith Oxford ConnectSelect DBS check DBS check Available Monday, Thursday and Sunday evenings Available Monday, Thursday and Sunday evenings Drive car, can cook Drive car, can cook Volunteer in Age UK Volunteer in Age UK emma.smith@website.com linkedIn.com/emmasmith

24. There are no tasks set yet First meeting on Sunday ? Today, Saturday 11th December 9:4 0 Helper Tasks Lets arrange first visit Create a task Canc el OKOK First meeting on Sunday Add possible times 11 am, Sunday 12th 3 pm, Sunday 12th 7 pm, Sunday 12th Wed Nov 9 Thu Nov 10 Today Sat Nov 12 Sun Nov 13 4 5 7 6 8 00 PM AM 50 05 10 Wed Nov 9 Thu Nov 10 Today Sat Nov 12 Sun Nov 13 4 5 7 6 8 00 PM AM 50 05 10 Wed Nov 9 Thu Nov 10 Today Sat Nov 12 Sun Nov 13 4 5 7 6 8 00 PM AM 50 05 10

25. First meeting on Sunday 11 am, Sunday 12th 9:4 0 Helper Tasks Helper confirmed the task Today, Sunday 12th December Today, Saturday 11th December Helper had completed the task and left a comment

26. 9:4 0 Task Information Bac k First meeting on Sunday Lets arrange first visit Information When? 11 am, Sunday 12th Comment / Photo We spent lovely two hours talking, you mother is in good health and quite happy about everything.

27. Groceries shopping ? Today, Sunday 12th December 9:4 0 Helper Tasks Mom needs milk, eggs, lemons, oranges… Create a task Canc el OKOK Groceries shopping Add possible times 7pm, Monday 13th 3 pm, Tuesday 14th 7 pm, Tuesday 14th Wed Nov 9 Thu Nov 10 Today Sat Nov 12 Sun Nov 13 4 5 7 6 8 00 PM AM 50 05 10 Wed Nov 9 Thu Nov 10 Today Sat Nov 12 Sun Nov 13 4 5 7 6 8 00 PM AM 50 05 10 Wed Nov 9 Thu Nov 10 Today Sat Nov 12 Sun Nov 13 4 5 7 6 8 00 PM AM 50 05 10

28. Drive to a fiend ? Groceries shopping ? Today, Sunday 12th December 9:4 0 Helper Tasks Could you please drive Mary to her friend living downtown. Address is …. Create a task Canc el OKOK Drive to a friend Add possible times 7pm, Friday 13th Wed Nov 9 Thu Nov 10 Today Sat Nov 12 Sun Nov 13 4 5 7 6 8 00 PM AM 50 05 10

29. Drive to a fiend ? Groceries shopping ? Today, Sunday 12th December 9:4 0 Helper Tasks Helper proposed another time for task “Groceries Shopping” ! Helper rejected task “Drive to a friend” !

30. 9:4 0 Task Information Bac k Groceries shopping Mom needs milk, eggs, lemons, oranges… Information When? 11 am, Tuesday 14th Add another time Hmmm, this time does not suit Mary, we need to chat about it. RejectConfirm

31. 9:4 0 Groceries shopping Mess ages Back Sen d Reply message Hello Emma! Is it possible for you to do shopping in the evening any day this week? Hello! Not until Wednesday. But then I can do 7 pm Wednesday or anytime on Thursday. Can you then do shopping on Wednesday, please? Sure

32. 9:4 0 Task Information Bac k Groceries shopping Mom needs milk, eggs, lemons, oranges… Information When? 11 am, Tuesday 14th Add another time RejectConfirm Wed Nov 9 Thu Nov 10 Today Sat Nov 12 Sun Nov 13 4 5 7 6 8 00 PM AM 50 05 10 7 pm, Wednesday 15th

33. Drive to a fiend ? Groceries shopping ? Today, Sunday 12th December 9:4 0 Helper Tasks ! Helper confirmed the task 7 pm, Wednesday 15th December Review task Book a temporary PA Remove task Canc el

34. Settings Updates Tasks Helper Profile Messages Groceries shopping Today, Sunday 12th December 7 pm, Wednesday 15th December 9:4 0

35. Messages Meeting 8:1 0 Hello! Thank you for the message! Sure, add me: sara123,.. Groceries shopping 10;20 Sure Edit

36. Meeting 8:1 0 Hello! Thank you for the message! Sure, add me: sara123,.. Groceries shopping 10;20 Sure Settings Updates Tasks Helper Profile Messages 9:4 0

37. Updates Helper completed the task “First meeting on Sunday” 2 days ago Helper proposed other time for task “Groceries Shopping” Yesterd ay Helper rejected task “Drive to a friend" Yesterd ay You removed task “Drive to a friend” 15 hours ago Helper confirmed time for “First meeting on Sunday” 2 days ago You proposed other time for task “Groceries Shopping” Yesterd ay Helper confirmed time for “Groceries Shopping”” 20 hours ago You created task “Groceries Shopping” Yesterd ay You created task “Drive to a friend” Yesterd ay You created task “First meeting on Sunday” 2 days ago

38. Helper completed the task “First meeting on Sunday” 2 days ago Helper proposed other time for task “Groceries Shopping” Yesterd ay Helper rejected task “Drive to a friend" Yesterd ay You removed task “Drive to a friend” 15 hours ago Helper confirmed time for “First meeting on Sunday” 2 days ago You proposed other time for task “Groceries Shopping” Yesterd ay Helper confirmed time for “Groceries Shopping”” 20 hours ago You created task “Groceries Shopping” Yesterd ay You created task “Drive to a friend” Yesterd ay You created task “First meeting on Sunday” 2 days ago Settings Updates Tasks Helper Profile Messages 9:4 0

39. Settings My Profile General settings Information about the application FAQ

40. 9:4 0 My Profile Mary Oxford Health issues Needs Interests Allergies Pain points Natural carer information None Communication, driving, shopping Likes cats Peanuts 01821111111 Edit Does not like spiders Peter Johns 01821111030 perterJo@gmail.com Bac k

41. 9:4 0 Settings My Profile General settings Information about the application FAQ

42. My Profile General settings Information about the application FAQ Settings Updates Tasks Helper Profile Messages 9:4 0

43. Helper Profile Reject Emma Smith Oxford DBS check DBS check Available Monday, Thursday and Sunday evenings Available Monday, Thursday and Sunday evenings Drive car, can cook Drive car, can cook Volunteer in Age UK Volunteer in Age UK emma.smith@website.com 07447123456 linkedIn.com/emmasmith Reject helper Are you sure you want to reject helper? Canc el Ye s

44. 9:4 0 Alice Green Happy to clean, shop and visit on regular basis Rodger Tim Happy to drive, cook, buy food There are 2 helpers in Oxford.