1. The Registrar’s Office RO–101 Intro to the Registrar’s Office

2. Ro-101 Intro to the Registrar’s Office What is the Registrar’s Office?  It is our mission to assist all students in succeeding at UWG and to serve our faculty, staff, alumni and community with prompt and courteous service.  It is our goal to meet all operational deadlines permitting students, faculty, and staff to effectively and efficiently move from the beginning to the end of a semester.  Closely related to our primary goal is to ensure that all student records and course data are accurate and complete and can be relied upon in the establishment and realization of university goals. The Registrar’s Office is responsible for a multitude of tasks including:  Maintaining official student academic records including transcripts and grades.  Managing the Banner course catalog, Class Bulletin, and registration.  Evaluating transfer credits for new and continuing undergraduate students.  Evaluating completion of degree requirements for graduation.  Interpreting and applying university, state and federal academic policies and procedures.  Supporting and advising regarding academic policies and procedures.

3. Ro-101 Intro to the Registrar’s Office Registrar –Donna Haley Associate Registrar –Sylvia Miller Degree Works Analyst –Wanda Eidson Graduation Group –Katherine Fontanella– Assistant Registrar –Open– Departmental Associate –Tamija Tucker – Departmental Associate –Open– Departmental Assistant Transfer Group –Debra Hytower – Assistant Registrar –Open– Transfer Evaluation Coordinator –Kayla Whitter – Transfer Evaluation Coordinator –Chance Hooper – Departmental Assistant Operations Group –Jennifer McManus– Assistant Registrar –April Luallen- Departmental Associate –Open – Records Coordinator –Monica Thornton– Records Coordinator

4. Ro-101 Intro to the Registrar’s Office Degree Works Analyst Wanda Eidson –Serve as the university consultant on matters relating to Degree Works, UWG's advising/degree audit tool (aka Wolf Watch) –Create, manage and maintain computer software logic programs that support Degree Works –Assist with managing the architecture development to define future needs –Provide expert consultation, support and training on the software to faculty, staff and students

5. Ro-101 Intro to the Registrar’s Office Graduation Team Purpose To provide students with optimal assistance before, during and after their graduation from UWG.

6. Ro-101 Intro to the Registrar’s Office Graduation Team Katherine Fontanella– Supervisor –Confirms completion of degree requirements to award degrees –Proofs the Graduation Program –Updates Scribe –Wolf Watch

7. Ro-101 Intro to the Registrar’s Office Graduation Team Open– Departmental Associate –Updates Wolf Watch –Facilitates Graduation Fair –Undergraduate candidate notifications

8. Ro-101 Intro to the Registrar’s Office Graduation Team Tamija Tucker– Departmental Associate –Processes Graduate candidate graduation applications –Corresponds with GSA’s –Confirms and/or defers Master’s and Doctoral degrees –Orders Graduate level diplomas

9. Ro-101 Intro to the Registrar’s Office Graduation Team Open– Departmental Assistant –Orders replacement diplomas –Processes major/minor/concentration declarations –Determines undergraduate candidates eligibility to graduate with Honors

10. Ro-101 Intro to the Registrar’s Office Transfer Team Purpose To provide transfer students equivalent UWG courses for course work completed at other institutions.

11. Ro-101 Intro to the Registrar’s Office Transfer Team Debra Hytower– Supervisor –Oversees the Evaluation of Transfer Credit –Maintain Banner Transfer Articulation Module –Coordinates Graduate level Transfer Credit –Maintain Catalogs/ Course Equivalency Tool

12. Ro-101 Intro to the Registrar’s Office Transfer Team Open– Transfer Evaluation Coordinator –Transfer Credit Evaluation New Students Readmitted Students Transient Students Exchange Students International Students – Evaluate Military Credit, Other Transfer Credit by Exam –Maintain Transfer Catalogs/ Course Equivalency tool

13. Ro-101 Intro to the Registrar’s Office Transfer Team Kayla Whitter– Transfer Evaluation Coordinator –Transfer Credit Evaluation New Students Readmitted Students Transient Students Exchange Students International Students – Evaluate Military credit, Other Transfer Credit by Exam –Maintain Transfer Catalogs/ Course Equivalency Tool

14. Ro-101 Intro to the Registrar’s Office Transfer Team Chance Hooper– Departmental Assistant Transfer Team Facilitator – Oversees Admission Transcript Intake –Processes Transient Status Permission Forms –Coordinates Transfer involvement with Orientation –Processes CLEP and Advanced Placement credit

15. Ro-101 Intro to the Registrar’s Office Operations Team Purpose To provide students assistance with registration and schedule changes and to assist faculty and staff with administrative duties throughout the semester and end of term processing.

16. Ro-101 Intro to the Registrar’s Office Operations Team Jennifer McManus– Assistant Registrar –Oversee Operations Team with responsibility for student registration including setup, withdrawals, grade changes, BANNER course catalog and course schedule modules and maintenance of the departmental website –Perform end of term processing and other extractions of Banner Data – Interpret academic policy –Process academic dismissals, suspensions, and probations

17. Ro-101 Intro to the Registrar’s Office Operations Team April Luallen– Departmental Associate – Assists students, faculty, and staff with all aspects of registration and general student academic record related issues –Collaborates with First Year Experience and general university population for entrance and maintenance of Learning Community course sections, block scheduling, and complex course section entries – Serves as direct liaison to Bursar, Financial Aid, and Advising Center –Coordinates student workers

18. Ro-101 Intro to the Registrar’s Office Operations Team Open– Records Coordinator –Processes grade changes, complete withdrawals, independent studies, class reinstatements, and departmental credit by exams, and other pertinent registration and academic record requests –Assists students, faculty, and staff with all aspects of registration and general student academic record related issues –Assists with course section maintenance and troubleshooting –Assists with Registrar 101 presentations and coordinates training for faculty and staff regarding functions of registration and course section development –Serves as the coordinator for the Atlanta Regional Council for Higher Education (ARCHE)

19. Ro-101 Intro to the Registrar’s Office Operations Team Monica Thornton– Records Coordinator –Provides administrative support to the Registrar’s Office –Assists with general student academic record related issues and registration including class reinstatements, grade changes, and late drop/add/withdrawals – Assists with coordination of and leading training regarding functions of registration and course section development –Enters and maintains graduate assistantships –Monitors and maintains the Registrar’s website

20. Ro-101 Intro to the Registrar’s Office Enrollment Services Center UWG’s First Stop for Financial Aid and Registration Assists students with:  Wolf Watch  Drop/Add/Withdrawal and general registration questions  Intake of Graduation Applications  Answers loan, HOPE, SAP, scholarship & Financial Aid questions  Submits forms to Financial Aid and Registrar’s Office  Processes Transcripts and certifications of enrollment

21. Ro-101 Intro to the Registrar’s Office Who is the Enrollment Services Center? Jennifer Jordan–Director Clint Backstrom- Assistant Director Harriett Hollie – Bursar’s Office Representative Becky Nelson– Readmissions & General Scholarships Kendra Veal- Wolf Watch Specialist Hope Trimble– Records Coordinator/Transcripts/Certifications of Enrollment Wil Humphries– Customer Service Representative Samual Horsley– Customer Service Representative

22. Ro-101 Intro to the Registrar’s Office Who is the Enrollment Services Center Call Center? Tammy Rollins– Call Center Supervisor Trudy Saxon– Call Center Associate Samantha Kornegay– Call Center Associate The Call Center is responsible for handling hundreds of call per day. They assist students, parents, faculty and staff regarding anything from registration errors to graduation questions and much more. The Call Center not only provides customer service to students for the Registrar’s Office, but for Financial Aid, Undergraduate Admissions, and Housing & Residence Life.

23. Ro-101 Intro to the Registrar’s Office What we DON’T do! –Process Tuition or Fees—Bursar –Determine in/out of state residency for new admits—Admissions –Grant access to BanWeb or correct issues dealing with myUWG, BanWeb, or CourseDen—ITS or Distance Learning –Issue Housing Assignments—Housing or Residence Life –Write reports for faculty/staff—ITS –Waive Late Fees—Bursar –Act as Academic Advisors—Advisors –Approve Wolf Watch Petitions—Advisors –Manage the PRODUCTION of the Catalog—VPAA –Manage the University Calendar—VPAA –Make policy—VPAA or other Faculty Committees

24. Ro-101 Intro to the Registrar’s Office registrar@westga.edu (678)839-6438

25. Ro-101 Intro to the Registrar’s Office Questions?