1. Engr Michaelyn M Ledda Training Manager, Convergys RELEVANCE OF COMMUNICATION SKILLS FOR TODAY’S ENGINEERS

2. “THE PERSON WHO HAS TECHNICAL KNOWLEDGE PLUS THE ABILITY TO EXPRESS IDEAS, TO ASSUME LEADERSHIP, AND TO AROUSE ENTHUSIASM AMONG PEOPLE – THAT PERSON IS HEADED FOR HIGHER EARNING POWER.” - DALE CARNEGIE

3. OBJECTIVES -Learn workplace scenarios where communication skills are critically relevant -Learn steps to improve communication skills for student and employee participants

4. SCENARIO 1: APPLICATION OF SKILLS IN THE EMPLOYEE LIFE CYCLE

5. CRITICAL CONSIDERATIONS -Company background -Workplace culture -Company location -Your own brand -Contributions to the role applied for

6. SCENARIO 2: USING LIFE CYCLE AS A HIRING MANAGER

7. CRITICAL CONSIDERATIONS -Self-awareness (application of scenario 1) -Facilitation skills -Emotional intelligence -Feedback and coaching skills -Proficiency in economics

8. SCENARIO 3: YOUR ROLE IN THE SUPPLY CHAIN

9. CRITICAL CONSIDERATIONS -Cross-cultural awareness -Minimal use of department-specific jargon during presentation -Revenue-driven philosophy on initiatives

10. WHAT CAN I DO TODAY? -Increase exposure to reporting and presentation activities -Review feedback from peers, supervisors, audience, etc. -Attend training focusing on developing communication skills -Read literature relevant to the topic

11. What questions do you have?