1. Orientation for International Students 2016 Information Services & Techology Pekka Kuronen

2. Information Services & Technology −Part of University’s administration, supporting unit −Staff: 26 −Goal: To support and provide well managed IT infrastructure for both students and staff

3. IT / Services −Communication network −Connectivity to the rest of the world -> FUNET −Local area network; about 2000 PCs, roughly 150 servers −Wireless internet access for students – EDUROAM (www.eduroam.org)www.eduroam.org −Download eduroam installer https://cat.eduroam.org/ https://cat.eduroam.org/ −LOAS campus network LNET http://www.lnet.fi

4. IT / Services contd. −eMail accounts (512 MB) −Home directories (1024 MB) −Origo −PC classrooms −Printing services (4 cents/page + vat 23%) −Noppa, Moodle, Oodi −Software benefits: −https://uni.lut.fi/en/web/lut.fi-eng/software-for-home- usehttps://uni.lut.fi/en/web/lut.fi-eng/software-for-home- use −www.lut.fi/software

5. IT / Remote access −Portti – remote access service http://portti.lut.fi −Browser based (IE, FF, Safari) −Provides access to: −Library databases −Nelli-information portal

6. IT / User Accounts / Access rights −Access to any service requires user account −The account is personal −The account owner commits to follow usage guidelines and rules −You’ve already got accounts −If not, get one from Origo service desk −The validity of the account expires when your right to study expires or you forget to enrol on a new school year.

7. IT / Information Security −There’s a real threat of spyware and viruses −You should take care about your home pc too −Updates, antivirus software −LUT eMail has automatic virus and attachment filtering −Phishing −Unfortunately very common −IT staff will never ever ask you for your password −Remember service certificates (LUT IT uses LUT-CA, Sonera and TERENA)

8. IT / Information Security −Passwords −Password renewal and instructions https://tunnistus.lut.fi/https://tunnistus.lut.fi/ −https://tunnistus.lut.fi/ or www.lut.fi/idhttps://tunnistus.lut.fi/ − Check out password requirements if you are using windows or webmail to change your password. −Don’t use same password in different systems.

9. IT / Support for Students −Where you can ask help for IT problems? −Origo’s service desk: Mon-Thu 8:30 – 18:00, Fri 8:30 -15:30 −eMail: origo@lut.fi, phone +358 40 159 0777

10. IT / Questions −Any questions? Footer

11. Thank you, and welcome!