1. www.mercer.com New European Monitor Packages Celine Vuille & Sebastian Karwautz

2. 1 Mercer Content  What are the objectives and the features of the new European Monitor Packages  “old” Membership status  Why are we changing? - rational  What is changing?  Transition from European Membership Programme to European Monitor Packages  Marketing material available to promote the European Monitor Packages

3. 2 Mercer Objective and features of the European Monitor Packages Objectives:  To build a loyalty programme that rewards strong relationships with clients  To ensure that clients get the “best” deal for IPS EMEA conferences, publications and services (market pricing, balance sheet calculations)  Average discount of EMP Silver, Gold and Platinum is 40%  To bring the top companies together at the EMEA conferences through EMP Features:  EMP is a tool to push and sell more publications  EMP Platinum will deliver GCPR online  GCPR or WEBG are only included in the EMP Gold or Platinum  Market Pricings – Global but Total Cash

4. 3 Mercer “old” European Membership Program (1)

5. 4 Mercer Why are we changing?  Naming “Membership” –A lot of internal confusion about what is a “membership” –Decision to align naming with APAC (Asia Monitor Programme)  Fees –We haven’t changed the EMP fee structure for several years and needed to align with the higher costs of producing the products, services and conferences  Services –We decided to package the new EMP offer with standardised products that will free some internal resources (e.g. AST will do market pricings & balance sheet calculations)  therefore reduced number of market pricings

6. 5 Mercer What is changing?  Naming European “Membership” Programme – European Monitor Packages –EMP Standard  EMP Silver –EMP Advanced  EMP Gold –EMP Global  EMP Platinum  Fees –EMP Silverfrom 1,000EURto  1,500EUR –EMP Goldfrom 3,500EURto  5,000EUR –EMP Platinumfrom 5,000EURto  7,000EUR  Services –More standardised services:  therefore reduced number of market pricings/balance sheet calculations  only Total Cash market pricings  not Total Remuneration  Market Pricings can be used for Global not only European data requests  GCPR and/or WEBG are not included in EMP Silver –both are our “best sellers” and clients are already buying these publications in any cases

7. 6 Mercer Transition period  All current European Membership Programme “buyers/users” will keep the “old” version until they have used their seat and publication but we will not renew the “old” version anymore, meaning we will not sell this “Membership” again in the future: –In a year time, everyone should be on the new European Monitor Packages  Only the “new” European Monitor Packages should be promoted to all clients/prospects in the future

8. 7 Mercer Marketing  Brochure  Web pages  PPT slide  Communication at different events - Postcards  Cross communication into newsletters

9. 8 Mercer Mercer European Monitor Packages

10. Appendix

11. 10 Mercer Global Compensation Planning Tool An interactive, on-line version for Global Compensation Planning GCPR-Online subscription will give you a year’s worth of access to:  Mercer’s latest country-specific pay increase forecast and economic data updated as soon as it becomes available  An interactive charting tool that lets you display up to 15 years of pay increase data by job family along with any economic data you choose (such as inflation)  The ability to download data into an Excel file you can then manipulate and integrate with your own data  Salary updates in real time rather than waiting for our periodic report schedule. Plus, we have loaded 15 years of economic data (GDP, inflation and unemployment)  Industry specific data will Start in 2011

12. 11 Mercer IPS Membership The Definition Signed Service Specification Form (Agreement) by client AND Multiple countries (two or more) AND Single-Year spend of > $20,000 OR Multi-Year commitment with no minimum spend Can include: TRS, SIRS, Local Mercer-owned products including industry surveys, MERG, Benefits Products, Global Insights Can not include: Non-Mercer owned or client-sponsored surveys or Forums (APITT, LACBF, MIT, MOSS, etc.) ePRISM licenses Information Consulting

13. www.mercer.com