1. Margaret Brown Director of Facilities Garden Grove Unified School District

2. The 5 W’s Who What When Where Why Who What When Where

3. WHY Communicate? Makes the Board Happy (election time) Makes the Super and PIO Happy Keeps Everyone Informed  Listen to their concerns  Truthful answers  Manage expectations

4. WHO do we communicate with? Employees / Schools Parents/Students Cities  Garden Grove, Westminster, Santa Ana, Stanton Community  Neighbors, Organizations Press (want doom & gloom stories)

5. WHAT do we communicate? Scope of the work Project/Program Successes (pictures) Lessons Learned (issues that we are fixing) Fiscal Responsibility (budgets, soft costs) Best Value (materials & equipment)  Chevy (reliable, value) Schedule  on time, late, be honest, earn trust

6. WHAT do we communicate? Other Good Works Water Wise Hotline Drought Tolerant Landscaping Grants from the State  DROPS  ZNE  Energy Efficiency Projects

7. WHEN do we communicate? Sites 6 months b/4 Modernization  Principal/Staff (scope & schedule)  Teachers/Staff (how to pack, what to toss)  Lots of Hand Holding Start of Modernization Weekly with Principal (construction meetings) When there are issues (delays, changes in phasing, problems)

8. WHEN do we communicate? Board of Education  Quarterly Meetings – Study Session Back to School, Winter Break, Spring Break, Start of Summer  Special Study Session Add voiceover to PowerPoints for Board use at Community Meetings, Sites, anywhere

9. WHERE do we communicate? BOC Website (voiceover PowerPoints) District Newsletter (we write it first) School Newsletters (we write those too – ahhhh!)  Be specific, Lots of Pictures, Explain Challenges like entire campus closed all summer In Person (school sites, complaining neighbors) Electronic Marquees (we provide programed messages so sites just have to upload) Billboards - Banners

10. WHERE do we communicate? Board of Education  Quarterly Meetings Back to School, Winter Break, Spring Break, Start of Summer  Special Study Session Add voiceover to PowerPoints for Board use at Community Meetings, Sites, anywhere

11. WHERE do You communicate? Time to share what your District is doing so we can copy your good works……

12. Thank You Contact Info: Margie Brown 714-663-6442 mbrown@ggusd.us