2. Safety on Facebook
Julie de Bailliencourt
Safety Policy Manager EMEA

3. How we think about safety
For the Facebook Community
Policies
To help people resolve problems
Tools
At every point in the service
Help
To complement our expertise
Partnerships
To keep on improving
Feedback

4. 350 million videos uploaded a day
1 billion people a day
1.5 billion people a month
350 million videos uploaded a day
Billions of messages a day
While most people come to FB to share positive things, with this number of people sharing on FB: 1.49BN active users, they sometimes share information with one another that may be controversial or offend others.  We believe that sharing information, and the openness that results, invites debate and greater understanding, and ultimately advances us as a society.
At the same time, we also recognize that certain content is abusive of our site, or may be harmful – and therefore has no place on our service. Our mission is to connect people we want people to connect and share and they won’t if they don’t feel safe on FB so we make our rules on the basis of keeping our users safe. So for example we do not allow hate speech and we have a complete ban on the presence of terrorists on the site. We are also conscious of the fact that we have under 18s on our site and for that reason we have certain tools and features designed especially for them.

5. Our policies govern… 5 main takeaways Authentic identity.
Direct threats
Self Harm
Violent groups
Harmful activity
Bullying/Harassment
Sexual violence
Exploitation
Nudity and sexual content
Hate Speech
Graphic violence
Offensive humor
Fake names
Fake accounts
Financial fraud
Commercial spam
Identity Theft
Hacked accounts
Deceased members
5 main takeaways
Authentic identity.
We allow users to speak freely on matters and people of public interest.
We don’t allow abusive behaviour directed at private individuals.
Protected categories on the basis of race, ethnicity, national origin, religion, sex, gender, sexual orientation, disability or medical condition.
Zero tolerance approach towards child predators, grooming, risk of real life harm, credible threats.
Please consult our detailed community standards:

6. Tools Privacy tools Tag approval Unfollowing someone
Unfriending someone
Blocking someone
Reporting someone or something to facebook
Unfollowing someone (you don’t see their updates in newsfeed but are still friends
Unfriending someone
Blocking someone (they don’t see you, you don’t see them
Reporting someone or something to facebook
Note: you don’t have to be on Facebook to report something to facebook. See more
You don’t have to be on Facebook to report something to Facebook. See more:

7. What do people report? Sports, sports, sports. Celebrities
Family arguments
Violetta (I hate violetta) or I hate One direction

8. About reporting The unofficial dislike button?
Reporting is 100% confidential.
Any piece of content on Facebook can be reported.
Always report the potentially abusive piece of content itself.
Encourage people to report content that is about them.
Reporting once is enough.

9. What happens after you report
Reports are queued for investigation and manually reviewed by a team of real people.
Teams of experts across the globe.
We evaluate the content based on our community standards and prioritize by risk of real world harm.
Facebook closes the loop: all your reports are in the Support Inbox.

10. Teens

11. The online landscape
Broad!
New apps emerging all the time
Vine, Kick, whatsapp, Whisper ,Secret (now dead), but also gaming platforms (Xbox, playstations), even games like Clash of Clans have means for kids to connect.
Facebook and IG are extremely popular, and we have dedicated a huge amount of time and effort to making sure our community, and teens in particular, are safe.
“Children are going online more, at younger ages, and in more diverse ways.” EU Kids Online (2014 report)

12. Facebook safety features for under 18’s
Search restrictions to protect teens
Dedicated operations team: 24/7 support from Facebook
Tagging, Privacy, Friend requests
Since February 2015, age-gating and content warnings.
Same access to tools and reporting mechanism, with adapted language
Ex: search won't return <18s when most adults perform the search but will if there are certain connections. We also protect sensitive information, such as minors' contact info, school and birthday, from appearing in search to a public audience.
Dedicated operations team- This allows us to provide a 24/7 high quality support, and as explained previously, the safety of minors is our top priority.
Minors and adults can use the Tag Review tool to approve tags people add to their posts before they appear. I’m sure many of you have that on so that you can review any photo or post you are tagged in before it is shown on your timeline to your friends. By default, this feature is on for minors.
We default all posts by minors to friends only and if they switch to public we warn them of this before they post.
We restrict friend requests and messages to minors to only Friends of friends
We recently introduced age gating and content warning. As we mentioned FB’s mission is to make the world more open and give people the power to share. This may mean young people may be exposed to something that is not against our policies but is not age appropriate. For eg a video of someone being shot may be newsworthy but potentially inappropriate for certain audiences. So, since Feb of this year, much like they do on TV with watersheds and warnings, we age gate and add a warning screen to content that comes to our attention that is not appropriate for minors but does not violates our TOS. Similarly we encourage our users to share responsibly as part of our terms.
We also adapt the language we use to communicate with young people in our report flows I’ll discuss that in more detail shortly.

13. Projects

14. Legacy

15. Who we work with
- Academic researchers - Safety experts - Non profit - Industry / technology partners - Elected officials - Law enforcement