1. Why People Choose to Study Hospitality Management They have experience in the industry and want to continue growing and changing with the industry. They are interested in the hospitality industry. They have ambition and know that they can grow as a professional in the industry. 1

2. The hospitality business and you Answer with a Yes, No or Sometimes 1. Can I talk to strangers? 2. Am I pleasant and courteous even when under stress? 3. Am I at ease when using the telephone? 4. Do I generally look clean and neat? 5. Can I follow orders? 2

3. 6. Do I accept criticism gracefully? 7. Do I like staying busy? 8. Do I do detailed work well? 9. Do I enjoy working with other people? 10.Do I enjoy helping people? Give yourself 2 points for each yes, 1 point for sometimes and 0 for no. If you scored 16pts. or more you would make an excellent hospitality worker 3 The hospitality business and you