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Panasonic UC Pro Sales Guide.

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Presentation on theme: "Panasonic UC Pro Sales Guide."— Presentation transcript:

1 Panasonic UC Pro Sales Guide

2 Use-anywhere versatility. The reason why you choose UC Pro
Quickly & Accurately Text chat Get connected easily, Multi-device flexibility. any time you want. with any members. Use-anywhere versatility. The reason why you choose UC Pro 2

3 UC Pro Application Sales Guide
Contents UC Pro Application Sales Guide

4 C oncept & Strategy UC Pro Sales Guide 4

5 Business Environment Office Conference Outside Concept & Strategy
People want to contact easily and maintain high productivity. So they need various and smooth communication methods. Panasonic UC Pro can do. Office Conference Outside 5

6 Unified Communication Integrated with Outlook
Panasonic UC Pro is a new and powerful Business Application covering various business needs. Voice/Text Chat Voice Conference* PBX/ IP Phone Presence UC Voice Mail* Pro Smart Phone/ Tablet PC Video Call Voice Call Integrated with Outlook *not support UC Pro , PBX function

7 Panasonic PBX & UC Pro Strategy
1.Extend Panasonic PBX field to IP segment with KX-NS/NSX series. 2.UC Pro covering CRM/Database/Mobility and much more in combination with KX-NS/NSX series Over 100 ext. NSX Series NS1000 UC Pro(not built-in KX-NS/NSX Series) ・PC/Tablet/Smart Phone Under 100 ext. NS Compact TDM IP

8 User Benefit User Benefit UC ・ Increase productivity
People who want to communicate in a suitable way at anytime and anywhere. User Benefit ・ Increase productivity by seamless communication ・ Increase flexibility by various communication ・ Save time by quick contact/ video communication ・ Multi device usage possible ・ Connect to branch office and people on the move ・ One package application including  CTI , Instant Messaging , Integration Inside UC Outside Pro and much (much) more......

9 P roduct Introduction UC Pro Sales Guide 9

10 Overview Panasonic UC Pro is a new and powerful application which provides many features such as Audio/Video call, Text chat, Presence, Database integration etc. UC Pro can integrate in various existing infrastructures. Panasonic PBX CSTA ・External Server -UC Pro server -UC Pro web Service Call Control Desktop Client (Win/Mac) Internet Cellular NW Mobile Client (Android/iOS) UC Pro Easy Specification Type of App/OS PC Client(Win , Mac) Mobile/Tablet(Android , iOS) Capacities Up to 2500 users(can be expandable upon project) User AK UC Pro AK installed on UC Pro Server Third Party CTI AK on PBX Support Languages UK-English/German/French/Italian/Dutch Spanish/Portuguese(Brazil)/Russian/US-English/Canadian French

11 User Interface(Windows Client)
Own presence Audio-/Video wizard Open Calendar Mobile Integration Search field f.ex.:Database Own Line Feature Buttons Quick action fields for contacts Call/Text Chat/Audio Chat/ Video Chat and more -FAVORITES -SEARCH -UNEDITED -JOURNAL -PLANNED right-clicking Group BLF/Status of colleagues and federated companies Many additional features available !

12 Use Case (Inside Office)
Situations Recommended for At the Desk/ At work In the meeting People who often in touch with co-workers or customers. People who have to handle several calls at the same time. Presence Text Chat Features and Benefits User status can be seen and the own status changed very quickly, with various additional settings Necessary information / question can be shared and answered quickly. Your effectivity is increased.

13 Use Case (Inside Office)
Situations Recommended for Contacting Other Person People who often need to contact remote offices Business that need to visually confirm something Video/Voice Chat Video/Voice History Features and Benefits Communication is possible while confirming the other person's feelings and expressions, or while viewing objects. Be made a note during the conversation and output as text files (.txt) for easy sharing.

14 Use Case (Inside Office)
Situations Recommended for Time management People who attend many meetings and need to manage their schedule People who want to reduce the number of management tools Features and Benefits Scheduled Alarms Enables schedule management for promised activities and meetings, and helps to improve work efficiency.

15 Use Case (Inside Office)
Situations Recommended for Receiving customer calls Businesses that receive and make many phone calls Companies with a large management staff Features and Benefits Call Transfer Customer calls can be transferred to the appropriate manager.

16 Use Case (Outside) Presence Text Chat Situations Recommended for
Staying in contact while on the go or travelling People who often travel and move about People who often work at home office Presence Text Chat Features and Benefits User status can be seen and the own status changed very quickly, with various additional settings Necessary information / question can be shared and answered quickly while you are travelling.

17 Use Case (Outside) Video/Voice Chat Video/Voice History Situations
Recommended for Communication with members while away from the office People who often travel and move about People who often work at home office Video/Voice Chat Video/Voice History Features and Benefits Communication is possible while confirming the other person's feelings and expressions. Necessary information can be shared quickly, and easy contact can be made with people.

18 I ntegration UC Pro Sales Guide 18

19 Active Directory and Exchange
If customer has an Active Directory or Microsoft Exchange Scheduler, UC Pro can integrate with them. integration User UC Pro Server IT Manager MS Exchange ・Single Sign-On(SSO) ・Click to Dial to Office Phone ・Changed UC Pro Status automatically along with Exchange calendar data AD Centralized Management Save time and costs for IT Manager and allows simple management.

20 Thin Client Main site Spot Office Branch Office
If customer has been introduced Thin Client environment , UC Pro can integrate with it. Main site UC Pro Server Panasonic PBX User PC UserA Thin Client Server User PC UserB Spot Office Branch Office Thin Client PC (Win PC) Thin Client PC (Win PC) UserA UserB

21 Thank you!! 21

22 A ppendix UC Pro Sales Guide 22

23 System Diagram for Windows(Client)
Required AK (for CTI) : KX-NSF101 / NSA020 (for NS) KX-NSXF004 (for NSX) Required AK : KX-UCPAxxxxW Number of Total Clients Windows Server - UC Pro Server - ECSTA for UC Pro Windows Server Supported OS : Windows Server 2008~2012 R2, Windows 7 SP1, Windows 8/8.1, Windows 10 (x86/x64) Required Installer : Panasonic UC Pro Server Panasonic ECSTA for UC Pro (x86/x64) Panasonic PBX - KX-NS/NSX Windows Client Supported OS : Windows 7 SP1, Windows 8/8.1 Windows 10 (x86/x64) Windows Server 2008~2012 R2 Required Installer : Panasonic UC Pro for Win (Client) Windows PC Windows PC

24 System Diagram for Mac & Mobile(Client) - UC Pro STUN/TURN Server
Windows Web Server Supported OS : Windows Server 2008~2012 R2 Required Windows Service : IIS (Internet Information Service) Required Installer : Panasonic UC Pro Web Services Panasonic UC Pro STUN/TURN Server Windows Server - UC Pro Server - ECSTA for UC Pro Windows Web Server - UC Pro Web Services - UC Pro STUN/TURN Server Panasonic PBX - KX-NS/NSX Internet DMZ Cellular NW Mac PC Wi-Fi Access Point Mobile Client Supported OS : iOS7/8/9 , Android 4.4/5 Required installer: Panasonic UC Pro for Mobile (Client) Need application(Free) (from Apple Store or Google Play) Mac Client Supported OS : Mac OS X Required Installer : Panasonic UC Pro for Mac (Client)

25 User Interface(Multi Device)
Windows client Mac client Feature Buttons Feature Buttons -Favorites -Search -Uneditted -Journal -Planned -Favorites -Search -Uneditied -Journal Mobile Tablet Feature Buttons -Favorites -Search -Lines -Conversation -Journal -Planned calld -Setting Feature Icon -Favorites -Search -Lines -Conversation -Journal -Planned called -Setting

26 Feature Table : UC Pro and CA
Compatible PBX KX-NSX/NS Series KX-NS/TDE/TDA Series OS for PC client Windows / Mac Windows OS for Mobile client iOS / Android No Security Yes (SSL/TLS/MTLS) External server integration AD, SAP, CRM, MX Exchange schedule etc., MS Exchange schedule Plug-in tool bar Outlook, MS Word, Lotus Note Outlook Client software automatic update Yes Contact list icon Picture Fixed illustration Contact list layout Flexible Fixed Number of Presence 5 6 Conversation Voice / Video Voice Text Chat 1:1 / Group 1:1 PBX integration Make / Answer Call Conference Group Call Follow-me Transfer / FWD Call Other VM integration, Speed Dial, Conference call etc.,

27 Client Features comparison table for each clients
UC Pro for Win for Mobile (Android) (iOS) for Mac 1 Contact list Yes 2 Presence 3 Telephony (CTI) using PBX Extension* 4 Text Chat 5 Audio Chat using WebRTC No 6 Video Chat using WebRTC 7 Groupware integration (Outlook) * See next slide for details

28 Supported Telephony(CTI) using PBX Extension
Feature Description UC Pro for Win for Mobile (Android) (iOS) for Mac 1 Make call Yes 2 Answer call 3 Consultation Hold/ Call Splitting Yes*1 4 Conference 3 party conference No 5 Call Forward - FWD all calls (all, external, internal) - FWD no answer (all, external, internal) - FWD if busy (all, external, internal) Yes*2 6 Call transfer Transfer during ringing 7 Transfer with announcement (Screened transfer, Merge) 8 Transfer without announcement (Unscreened transfer) (before transfer destination is ringing, during transfer destination is ringing) Yes*3 Yes*4 *1 Swap is unavailable *2 Only FWD all (all) *3 “During transfer destination is ringing” is unavailable. *4 “Before transfer destination is ringing” is unavailable.

29 Operating System for Win / Mobile /Mac Client
Components Description Installer Location Supported OS UC Pro for Win (Client) Client software for Windows OS KMS Microsoft Windows 7 SP1 (x86/x64) Microsoft Windows 8 (x86/x64) Microsoft Windows 8.1 (x86/x64) Microsoft Windows 10 (x86/x64) Microsoft Windows Server 2008 (x86/x64) Microsoft Windows Server 2008 R2 Microsoft Windows Server 2012 Microsoft Windows Server 2012 R2 Microsoft Windows Small Business Server 2008 Standard Microsoft Windows Small Business Server 2008 Premium Microsoft Windows Small Business Server 2011 Essentials Microsoft Windows Small Business Server 2011 Standard Mac (Client) Client software for Apple Mac Mac OS x 10.9 Mac OS x 10.10 Mobile (Client) Client software for iOS and Android App Store/ Google Play store iOS7, iOS8, iOS9 Android 4.4, Android5

30 Operating System for Service
Components Description Installer Location Supported OS UC Pro Server Provides UC (Unified Communication) service KMS Microsoft Windows 7 SP1 (x86/x64)* Microsoft Windows 8 (x86/x64)* Microsoft Windows 8.1 (x86/x64)* Microsoft Windows 10 (x86/x64)* Microsoft Windows Server 2008 (x86/x64) Microsoft Windows Server 2008 R2 Microsoft Windows Server 2012 Microsoft Windows Server 2012 R2 Microsoft Windows Small Business Server 2008 Standard Microsoft Windows Small Business Server 2008 Premium Microsoft Windows Small Business Server 2011 Essentials Microsoft Windows Small Business Server 2011 Standard ECSTA for UC Pro Provides communication with Panasonic IP-PBX UC Pro AD Tools Provides Microsoft Active Directory integration UC Pro Multiline TAPI Driver Provides thin client environment UC Pro Web Service For Mobile and Mac client UC Pro Calendar Replicator Provides Microsoft Exchange scheduler integration (Exchange 2007 or later) UC Pro STUN/TURN Server For Mobile and remote workers * UC Pro AD Tools and UC Pro Web service is not supported

31 Activation Key for UC Pro
Activation Key Type Description Install to KX-NSF101 Activation Key for CTI interface KX-NS series PBX KX-NSA020 Activation Key for Multiple CSTA Connection KX-NSXF004 KX-NSX series PBX KX-UCPA0005W Activation Key for users Windows Server KX-UCPA0010W Activation Key for users KX-UCPA0025W Activation Key for users KX-UCPA0050W Activation Key for users KX-UCPA0075W Activation Key for users KX-UCPA0100W Activation Key for users KX-UCPA0250W Activation Key for users KX-UCPA0500W Activation Key for users KX-UCPA1000W Activation Key for 1000 users

32 UC Pro Product Lifecycle
Support Sales/Support Start Discontinued UC Pro Release End of support 1 year Important Information about Hardware ID Binding ■Descriptions: The Activation Key (AK) of UC Pro should be bound NOT to an MPR ID of the PBX but to a hardware ID of UC Pro Server. After the AK is bound to the hardware ID, activation keycode , which functions like the existing activation key file to be transferred to the PBX, is registered to the UC Pro Server to enable the user to use the UC Pro clients up to the numbers allowed by the AK of UC Pro. ■ATTENTION AK PURCHASER: - Hardware ID Binding shall be done within ONE YEAR after the AK is issued by Panasonic, If the period is expired,  THERE MAY OR MAY NOT BE THE CASE THE AK IS NO LONGER VALID TO CREATE THE ACTIVATION KEYCODE. - Be sure to inform your customers of the AK Delivery Date shown on the Panasonic e-commerce site at the purchase of AK.  As the AK Delivery Date is the same as the AK issue date, it is easy to understand for the customers the deadline of  the Hardware ID Binding of the delivered AK. Hardware ID Binding is possible up to two times, just for the case the user replaces the hardware of UC Pro Server as the  remedy when the server/hardware crashes. The 2nd Hardware ID Binding for any other purpose is not authorised at all and  shall be deemed as an abuse. PSN will take any reasonable, ethical and legal measure to prevent and stop such illegal act.


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