1. Bundessprachenamt Meeting Customers' Language Requirements BILC Conference 2006 Budapest, Hungary Herbert Walinsky, Bundessprachenamt

2. Bundessprachenamt Our Customers and their Needs Variety of customers –Military –Civilian Language levels –Prerequisites –Goals

3. Bundessprachenamt General Goals Optimal training what's needed, when it's needed, for as long as it's needed Shortest possible time, minimum expense

4. Bundessprachenamt Some Approaches to meeting Customers' Needs

5. Bundessprachenamt SLP courses with customer-oriented LSP elements mid to high SLP requirement low SLP requirement

6. Bundessprachenamt Non-SLP LSP courses mid to high SLP prerequisite 0 or low SLP prerequisite

7. Bundessprachenamt The Lockheed P 3 Orion aircraft

8. Bundessprachenamt Technicians at work

9. Bundessprachenamt Factors Determining Future Requirements -- 2002 vs. 2006 Student availability Specific language needs Budgetary restrictions

10. Bundessprachenamt Meeting future requirements 2002 vs. 2006 Centralization Courses Teacher training Materials development Testing

11. Bundessprachenamt Centralization Greater flexibility Common standards - Hiring policy & procedures - Teacher training - Language instruction - Testing & examiner training

12. Bundessprachenamt Courses – and beyond Teletutoring pilot project "Mini-courses" Other

13. Bundessprachenamt Students from the UAR improve their German by introducing their home country to visitors from a local school. Learning by doing

14. Bundessprachenamt Teacher Training Didactics and Methodology Instruction & Facilitation TELL Technology -Enhanced Language Learning Language Testing & Examiner Training Military Working Language

15. Bundessprachenamt General, Non service-specific job-related Military working language Service or branch-specific working language Specialized and job-specific Weapons-system specific Specialized Language Training

16. Bundessprachenamt Service and / or branch- specific General Language Specialized and job-specific in authentic context General Military Working Language e.g. Weapons- system specific Degrees of specialization

17. Bundessprachenamt Materials development for specialized language Military familiarization Survival materials

18. Bundessprachenamt Mr. Hakim, shown admiring the "Kombi-Campus" CD for level 1.3 in English in the "hand" of the remote-controlled TEODor mine-clearing vehicle, has since completed the interactive survival trainer for Dari. Interactive learning materials held high!

19. Bundessprachenamt The multimedia package for Swahili with CD-ROM and survival phrasebook

20. Bundessprachenamt Topic areas in interactive survival programs: Basics Making contact Daily needsFinding and describing places Emergency situations On the roadChecks and controls Military matters This and that

21. Bundessprachenamt Dari

22. Bundessprachenamt Language Testing Administration & evaluation: MC tests Multi-level oral and written exams Comprehensive examination guidelines Examiner training seminars

23. Bundessprachenamt Some customers don't need specialized language training.