1. Welcome to the University of Helsinki EuroCAMP CIO Ilkka Siissalo 16.4.2007 ilkka.siissalo@helsinki.fi

2. Tervetuloa – Välkommen – Welcome !!! City of Helsinki ”The daughter of the Baltic Sea”

3. University of Helsinki in brief Tasks include research, teaching and interaction with society Bilingual (Finnish and Swedish), teaching also in English 11 faculties 38,000 undergraduate students, 57,000 continuing education and Open University students 7,600 employees, 3,700 of whom researchers and teachers Funding 509 million euros (2005) Established in Turku 1640, moved to Helsinki 1828 Operates on 4 campuses in Helsinki and in 20 other towns in Finland Aims at establishing its position among the leading multidisciplinary research universities in Europe

4. Campses and branch offices Campuses in Helsinki Helsinki

5. Basic information about IT at the University of Helsinki Volume About 45 000 users (ca 7 000 staff, ca 35 000 students) About 23 000 pieces of equipment on the net; ca. 16 000 PCs Ca. 25% of the total of the sum of all Finnish universities and about 10% of the IT of the State of Finland One of the largest IT installations in the country IT staff About 290 people IT staff Centralised IT = Department of IT = ca. 150 people -Budget ca. 10,4 M€ Degree of centralisation of IT staff = ca. 55%

6. IT Department as a logical diagram IT Management incl. standards, architectures, IT safety, purchasing agreements etc. Customer support unitInfra servicesApplication services Campus units incl. Service Desk, PR & publishing, AV services incl. hosting, network management, centra- lised infrastructures, user rights management, centralised network services (mail, web etc) consulting, purcha- sing of new appli- cations, program- ming, project & program manage- ment CIO Financial planning, training coordination Internal services; incl. HR, accounting, office services

7. Politics & recent key changes State IT policy since 2004-05 Ministry of Finance attempts to lead state IT like in large private corporations small office under Ministry leads ”State IT” and ”State IT service center” ”Basic IT” forcefully from one single source, far away from Helsinki ? -hosting of all servers -networks -common email, web, document management etc -tight standardisation of single hardware, single programs ???

8. Politics & key changes, cont. Ministry of Education IT strategy ”Our counterattack” First centralised IT strategy to cover the whole MinEdu governing area 20 universities ca. 30 smaller state institutions polytechnics & local schools ? Describes a federated model for supplying IT services Our vision for the future: The leading academic IT service unit of the country

9. User rights in a federated service model ? Why is user rights management becoming the topic no. 1 ? Not every university will have all essential services any longer … -> How can we handle the safety and user rights in a nationwide – if not European wide – federated network of IT services ??