1. How to Use WCOnline for OWL and Spring Creek In-house Appointments www.mywco.com/springcreekwc

2. Making an Online Appointment 1. Register -THEN- 2. Input Cougarmail email address, a password, and choose* a schedule from the drop-down. 3. LOG IN *Students who do not choose a schedule will be logged out of the system and must log-in again. No-Show Policy How To Schedule Spring Creek Writing Center In-House and OWL Appointments mywco.com/springcreekwc Available Schedules -Spring Creek In-House -OWL DropBox VirtualMuse - ASL Lab

3. Sample Registration Form Registration Form ( students are asked to register once per semester) Please complete all fields in the registration form.

4. Schedule Choices Schedule choices consist of the following : Spring 2016 Weeks 1 & 2 (Jan. 19 – Jan. 30) SCC Writing Center In-house: Spring, 2016 (Beginning Feb.1) OWL DropBox (Essay Upload/Three Day Turnaround) VirtualMuse (Real Time, Online Appointment) Computer Self-study (Grammar Quizzes/Homework) ASL Lab After inputting their Cougarmail email and password, students must choose a schedule from the drop-down list before clicking the LOG IN tab.

5. Students may also set up text messaging in place of email messaging. Click Register Students are encouraged to keep their email defaults in place.

6. After students have registered, logged in, and chosen a schedule their screens will resemble the sample below: Student Guidelines & No-Show Policy at the top of each schedule. Appointment availability is displayed in seven day increments. The white clock icon next to each date is a wait list feature. When a student cancels, the student on the waiting list for that day and time is notified. Blue boxes indicate blackout time when consultants are not scheduled. White boxes denote available appointments. When a student schedules an appointment, that box will turn orange, and that time will no longer be available. In-house appointments are available in ½ hour increments (1hour for VirtualMuse ). A note about DropBox: DropBox blocks are not determined by time but by number of openings per day. If all slots for one day are filled, students must choose another day and upload their essay or switch to another schedule and make another type of appointment, in-house or VirtualMuse. Students who use DropBox must keep in mind that during high demand weeks consultants will implement a three day turnaround rule, first-come-first served.

7. Student Appointment Form Once students log in and choose the appropriate schedule/calendar, they must click on an open block (white blocks signify availability) on their preferred day and time:  In-house: up to 14 days in advance, 2 half-hour appointments per week.  VirtualMuse: up to 3 days in advance, 1 per week for 1 hr.  DropBox: immediate upload with a 3 day turnaround by midnight on day three. Notices Once an appointment is scheduled, students are sent an email or text confirmation and also a reminder the day before every appointment. Cancellations Should students need to cancel or reschedule, all they need to do is click on their appointment, and their completed form will pop up, but a new link in red at the bottom of the form located between “SAVE…” and “CLOSE…” will say “CANCEL THIS APPOINTMENT.” They can simply click the red middle link to cancel or reschedule. Essay Uploads For OWL Submissions VirtualMuse or DropBox, students must upload their essays on the “Success!” page that follows a successfully scheduled appointment before logging out of the system. Success! Your appointment was successfully added on the following date: February 01, 2016. If you would like to attach a file to this appointment, click here.click here Student Appointment Form

8. Clocking Into WCOnline After logging in prior to an appointment, students click the GREEN checkmark to clock in.

9. On the TimeClock drop- down box, students must select the time of their appointment and then click Clock In.

10. Each Schedule Choice Has its Own Page In-house Orange blocks denote filled appointments White blocks denote open appointments

11. Students must exit the system prior to an appointment by clicking on the white triangle next to their names and then Log Out.

12. VirtualMuse: Synchronous Online Appointments

13. OWL DropBox Students upload a draft to an open white block on the OWL DropBox schedule. During busy times, essays will be returned by midnight on day three after submission.

14. Finally, at the end of a consultation, students must return to the Log In screen and reenter their information and choose the correct schedule. Once on the schedule page, students click the GREEN checkmark again. This time the checkmark will turn RED and the system will read Clock Out.

15. www.mywco.com/springcreekwc D203/972-881-5843 sccwritingcenter@collin.edu/OWL@collin.edu