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CITIZEN CENTRIC SERVICE MONITORING Divya Mittal Assistant Secretary, NITI Aayog.

Published byHarold Lawson Modified over 9 years ago

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Presentation on theme: "CITIZEN CENTRIC SERVICE MONITORING Divya Mittal Assistant Secretary, NITI Aayog."— Presentation transcript:

1 CITIZEN CENTRIC SERVICE MONITORING Divya Mittal Assistant Secretary, NITI Aayog

2 GovernmentFunctionariesPublic Government INTRODUCTION

3 My City Safe Decisions Areas of patrolling CCTV cameras Time of patrolling Street lighting Public transport Community Policing Type of Harassment All Categories Comments Ogling Sexual Assault Stalking

4 COLOUR My City Health

5 My City Fix Citizens report issues and request services from government Right to service delivery Photograph of fault GIS Mapping Expected time for correction Broken Streetlights Garbage Dumps Water Collection Potholes

6 Way Forward MyGov 2.0 Other social sector applications Business sector applications Thank You

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