1. Helse Sør-Øst RHF Gode og likeverdige helsetjenester til alle som trenger det, når de trenger det, uavhengig av alder, bosted, etnisk bakgrunn, kjønn og økonomi. Enhance Learning by e-Learning: How to Engage 78 000 Employees in Learning Activities Bente Langvik Olsen Regional E-Learning Coordinator South-Eastern Norway Regional Health Authority E-mail: Bente.langvik.olsen@sykehuset-innlandet.noBente.langvik.olsen@sykehuset-innlandet.no

3. South-Eastern Norway Regional Health Authority 2,9 million people – 56 % of Norways population 78 000 employees Lillehammer

4. South-Eastern Norway Regional Health Authority High quality health services equal to all, regardless of age place of residence ethnic background gender personal economy

5. Learning – The Learning Site 2009: The Learning Site established Learning Management System – SmartLearn from Apropos Internet Publishing Tool – Mohive from CrossKnowledge

6. Læringsportalen / The Learning Site One common installation Individual Course Catalogs Hundreds of e-learning courses Courses: from 5-10 minutes –to 1 hour 2014: 140 000 courses completed Approximately 60 % of employees use the Learning Site One-Click sharing of e-learning courses One common installation Individual Course Catalogs Hundreds of e-learning courses Courses: from 5-10 minutes –to 1 hour 2014: 140 000 courses completed Approximately 60 % of employees use the Learning Site One-Click sharing of e-learning courses

7. Regional HR Director Regional HR Director Regional E-learning Coordinator Regional E-learning Coordinator Administrator Forum How do we co-operate? Local E-learning Coordinators/teams Local E-learning Coordinators/teams Sykehuspartner Local HR Director Local senior staff Regional Director of Medicin and Nursing Local Director for Medicin and Nursing

8. From 0 to several hundred courses Local E-learning Coordinators create E-Learning Courses Local senior staff create E-Learning Courses E-Learning Coordinators supervise senior staff in creating E-Learning Courses E-Learning Coordinators have developed an E-Learning Programme on how to create E- Learning

9. Sharing, sharing, sharing Online Course Cataloug: http://hso.smartlearn.no/http://hso.smartlearn.no/

10. Why they like to teach through E- Learning Nurse at Intensive Care Unit – Oslo: «We have many employees – and have created E- Learning Courses for different Medical Equipments. When they have completed the E-Learning Course, then they can book an appointment with me for a demonstration of the Equipment. They are better prepared that way, and the employees learn more from our 1-2 hours together. We also use tests to prepare them for a demonstration.»

11. Why they like to teach through E- Learning Lab Technician at labratory in Hamar, Innlandet: «We need to constantly improve how we analyse tests. E-Learning works very well for that purpose – it is all about looking at pictures.» «I must read up on basic skills as well.»

12. Example: Cell-Dyn Sapphire – problemsolving

13. A variety of learning methods Senior staff share their knowledge through: Lectures / classroom courses Counselling/guidance/demonstration Simultaining excersises E-learning

14. Why focus on many E-Learning Courses? It is a huge need for relevant training in our organization Our senior staff has a lot of knowledge that it is important to share When the offer is plentiful – all employees can find interesting topics. When the Learning Site can offer something useful – employees are likely to use it again We want to grow a culture for Learning

15. Innovation Charles Edquist – Swedish professor and one of the founders of CIRCLE (Centre for Innovation, Research and Competence in the Learning Economy) at Lund University. Systems of Innovation Systems of Learning?

16. Our plans for the future Within 2018 – all employees should complete four E- Learning Courses per year Learning by E-Learning will be an integrated part of work Senior staff will use E-Learning as one leading method in learning and teaching. Maximizing learning on limited resources – make it once and share Learning will enhance learning in general – we will be an organization that can be called a «Learning system» - and therefore an organization that innovates and improves all the way