1. Essentials For Building A High Performance Team Hosted By: Dennis Sommer, PMP March 8, 2005

2. After Today Ready to evaluate your teams strengths, weaknesses, and areas to focus on. Today’s Objectives Discover the essential ingredients required for a “High Performance Team” to thrive.

3. Challenges facing organizations today Essential high performance team ingredients How to mix in each ingredient A leaders/managers role on the team Benefits and value produced A team building exercise What You Will Learn

4. Organization Challenges Increase Business Efficiency Improve Customer Satisfaction Control Costs Leverage Intellectual Assets Create Competitive Advantage

5. Ingredients Preparation Building Process Building A High Performance Team

6. High Performance Team Essentials Ingredients 1.Trust Set behavior guidelines Set decision guidelines Freedom to make decisions Take risks Speak your mind Learn from mistakes Accountable for actions Speak the truth Work with others

7. High Performance Team Essentials Ingredients 1. Trust 2. Vision Real, clear, defined, concrete Defines future state Inspirational & motivating Team focused on vision Justifies the hard work

8. High Performance Team Essentials Ingredients 1. Trust 2. Vision 3. Optimism Achievement fueled by hope Balance realism & optimism Thrive to persevere Focus on the end goal

9. High Performance Team Essentials Ingredients 1. Trust 2. Vision 3. Optimism 4. Enjoyment Team performs at their peak Leaders set the tone Focus on the people Focus on winning, not failing

10. High Performance Team Essentials Ingredients 1. Trust 2. Vision 3. Optimism 4. Enjoyment 5. Empowerment Leaders focus on “What” Teams focus on “How” Team members self directed Ownership of responsibilities

11. High Performance Team Essentials Ingredients 1. Trust 2. Vision 3. Optimism 4. Enjoyment 5. Empowerment 6. Opportunity Develop & use new skills Experience different roles Cross train specialties Work with diverse teams

12. Increased productivity Improved customer service Ability to do more with less Increased innovation Ability to quickly adapt to change Ability to solve difficult, critical problems The Value Of High Performance Teams

13. Objective: Business process improvement Rules: We must dramatically reduce the process time Ball starts and ends with same person Everyone must touch ball Order you touch the ball must remain the same Team Building Exercise

14. Review article “Essentials For Building A High Performance Team” Visit www.btrconline.com for additional information Evaluate current team performance Outline plan moving forward What Should You Do Now !

15. Please contact Dennis Sommer, PMP Leadership and Management Advisor dennis@btrconline.com 330-962-7482