1. Accountability & Effectiveness Innovation Network, Inc. January 22, 2003

2. January 23, 2003 Slide 2 Innovation Network, Inc.Allison Fine Founder & Executive Director We believe that ongoing program evaluation is the most powerful and underutilized tool for enhancing the ability of nonprofits to create lasting change in the communities they serve.

3. January 23, 2003 Slide 3 Innovation Network, Inc.Allison Fine Founder & Executive Director Program Evaluation is... An ongoing process which helps decision makers better understand: How a program is organized and implemented What impact the program has on participants, partner agencies and the community; Internal and external factors influencing the program and its impact

4. January 23, 2003 Slide 4 Innovation Network, Inc.Allison Fine Founder & Executive Director Program Evaluation Products & Services Helping nonprofits: Demonstrate the impact of their work Provide timely, useable information on program outcomes, promoting effectiveness Become more sustainable

5. January 23, 2003 Slide 5 Innovation Network, Inc.Allison Fine Founder & Executive Director Participatory Approach Engages staff and stakeholders Produces relevant information Empowers stakeholders Encourages collaborative effort

6. January 23, 2003 Slide 6 Innovation Network, Inc.Allison Fine Founder & Executive Director Evaluation Practices Core Management Function Focus on process and outcomes Creating culture of ongoing learning Incorporates Multiple Perspectives Never Punitive Results shared internally and externally

7. January 23, 2003 Slide 7 Innovation Network, Inc.Allison Fine Founder & Executive Director Elements of Organizational Effectiveness Nonprofit Effectiveness Organization Environment and Community Intersection with Environment Implementation OUTCOMESOUTCOMES Results

8. January 23, 2003 Slide 8 Innovation Network, Inc.Allison Fine Founder & Executive Director Rapid Organizational Assessment

9. January 23, 2003 Slide 9 Innovation Network, Inc.Allison Fine Founder & Executive Director Measurement Tools Instruments for measuring program process and outcomes Surveys Interviews Focus Groups Document Reviews Observation Instruments for measuring internal capacity and structure Questionnaires Site visits

10. January 23, 2003 Slide 10 Innovation Network, Inc.Allison Fine Founder & Executive Director Nonprofit Bottom Line Financial Accountability Results

11. January 23, 2003 Slide 11 Innovation Network, Inc.Allison Fine Founder & Executive Director Describing the Intersection Planning Sustainability Governance Reporting The intersection between an organization and its environment/community is described in terms of Financial Accountability and Results:

12. January 23, 2003 Slide 12 Innovation Network, Inc.Allison Fine Founder & Executive Director Planning Theory of Change Approach Goals Activities, Resources  Outputs, Outcomes

13. January 23, 2003 Slide 13 Innovation Network, Inc.Allison Fine Founder & Executive Director Sustainability Expansion of financial resources over time Continuing relevance to clients and communities

14. January 23, 2003 Slide 14 Innovation Network, Inc.Allison Fine Founder & Executive Director Governance Fiduciary responsibility Outcomes and results orientation

15. January 23, 2003 Slide 15 Innovation Network, Inc.Allison Fine Founder & Executive Director Reporting Multiple constituencies need information for decision making Increasing emphasis on watchdogs and profiles An opportunity to show measurable results

16. January 23, 2003 Slide 16 Innovation Network, Inc.Allison Fine Founder & Executive Director Case Examples The Community Shelter National Association of Child Advocates National Trust for Historic Preservation

17. January 23, 2003 Slide 17 Innovation Network, Inc.Allison Fine Founder & Executive Director Getting Started Cultivate and reward internal culture of learning Use available tools (Drucker Foundation, InnoNet.org) Carve out intentional planning teams and time