1. Core Curriculum for Clinical Coaching Intro - VNIP Model © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. vt-nurses@earthlink.net 1 Vermont Nurses In Partnership Susan A. Boyer, RN, M.Ed.

2. Collaborative approach © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. vt-nurses@earthlink.net 2  Origins: N urse leadership group  Inclusive of various practice settings, specialty services, academia, & regulation  Goal: Implement nurse internship  Supports “transition to practice”  Applicable in multiple HC settings  Environment of nurture & support  Process: Based in Preceptor Program  Requires preceptor development/support

3. Transition to practice © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. vt-nurses@earthlink.net 3 3 levels of internship needed 1. New graduate transition 2. New to specialty 3. Undergraduate

4. Program Outcomes: © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. vt-nurses@earthlink.net 4  Statewide use of competency tool  Same expectations for all staff  Performance outcomes vs grocery list of “tasks & procedures”  Concept vs. case-based  Fosters critical thinking development

5. Program Outcomes: © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. vt-nurses@earthlink.net 5  Prioritizes evaluation, assessment, management, human caring relationships & critical thinking  Concepts and framework fits across continuum of care  Applicable for allied healthcare team  Statewide standardization of preceptor development and support

6. © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. vt-nurses@earthlink.net 6 Intern, student & Orientee Development Protocols & Data Collection Clearly Defined Roles Preceptor Instruction /Support.

7. © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. vt-nurses@earthlink.net 7 Evidence-based Evaluation (data collection) Support Systems for Intern Policies – orient, preceptor, competency Protocols & Data Collection Performance Expectations Competency assessment Coaching Plans Instructional strategies Clearly Defined Expectations Basic instruction Tools/Resources to support roles Ongoing skill development Teaching Critical Thinking/Work org Preceptor Support

8. © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. vt- nurses@earthlink.net 8

9. 9 Clinical Preceptor Clinical Mentorship Professional Mentorship

10. Why Preceptorship?  Builds one on one relationship  Improves satisfaction, retention, and orientation process  Provides bridge between theory and reality  Develops capability  Collects evidence of competence  Protects safety for.... © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. vt-nurses@earthlink.net 10

11. Why mentorship? © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. vt-nurses@earthlink.net 11  Ongoing development of clinical capability  Support through 2 nd & 3 rd phase of initial transition to practice  Development of nursing judgment  Development towards expert practice  Transition within the profession  Deciding how and where you fit within the nursing role

12. © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. vt-nurses@earthlink.net 12 Psychomotor  Technical skills  Naturalization  Integrate related skills  Become automatic  Articulation  Develop Precision Affective Attitude/feelings Internalize values Adopt behavior Organize personal Develop value system Value: to understand & act upon Nursing Judgment Analyze – Evaluate - Synthesize

13. Preceptor development © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. vt-nurses@earthlink.net 13  Preceptor Development & Support  Multi-disciplinary approach  Need to: Revise/update the preceptor model Develop high level preceptor workshops Consider recognition and reward Prioritize protector role Delineate evaluator/validator role Establish protocols

14. Determining content? What's the goal? © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. vt-nurses@earthlink.net 14  How do we determine “what to teach” in regards to development of preceptors and clinical coaches?

15. Establish our goal © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. vt-nurses@earthlink.net 15  Preceptors will collect evidence of clinical capability of the novice care provider.  Must effectively develop capability, where it is missing

16. Goal: To effectively develop & collect evidence of capability © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. vt-nurses@earthlink.net 16  Preceptors will require:  Effective Communication  Supportive Interpersonal Skills  Core teaching/learning principles  Foster critical thinking skills  Team process:  Relationship-based care  Relationship-based development

17. To develop capability © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. vt-nurses@earthlink.net 17  Preceptor roles & responsibilities  Teaching and learning theory  Learning styles, Novice to expert, Simple to complex, Principles of adult learning  Story-telling, Use of case scenarios, and/or practice with difficult situations  Collaborative team approach  Relationship-based process, Interpersonal issues, conflict management, Socialization

18. To validate capability © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. vt-nurses@earthlink.net 18  Define “competent practice”  Delegation, accountability, liability  Nurse practice act, job descriptions, P & P  Performance management  Communication & feedback  Assessment & evaluation of capability  Data collection  Validating performance, collecting evidence, complete documentation tools

19. VNIP: Collaborative Outreach Core Concepts © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. vt-nurses@earthlink.net 19  Theory and evidence-based  Clearly defined expectations  Competency-based – COPA model  Concept focus rather than task, procedure, case-based  Preceptor development and support  Critical thinking development  Data collection/evaluation  Clinical coaching – plan for teaching

20. VNIP: Collaborative Outreach © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. vt-nurses@earthlink.net 20 Electronic manuals with site license,  Roles, JD, and protocols  How to teach, how to foster critical thinking development  Tools for competency assessment  Tools for clinical coaching  PowerPoint Presentations, activities, notes, etc. for preceptor development  Same for intern development

21. VNIP: Collaborative Outreach © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. vt-nurses@earthlink.net 21 Consulting services & collaborative workgroup  Explanation of VNIP framework, core concepts, and key processes  Instruction specific to use & roles of various resource materials  Cyber-communications network  Expert contributors adding to resource pool  Web-based updates as they occur  Linkages for shared workshop delivery/participation

22. VNIP: Collaborative Outreach © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. vt-nurses@earthlink.net 22  Key processes  Preceptor development and support  Critical thinking & critical thinking development  Data collection/evaluation of process change &/or effectiveness  Clinical coaching with instruction specific to various learning styles  Clinical Coaching plan development & use  Competency based evaluation – COPA model  Concept focused rather than case-based

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24. Protector - Safeguards patient & preceptee Facilitator - Role model, Socializer & Team leader Educator - Teacher, Coach, Evaluator Preceptor © 2003 - 2008 Vermont Nurses In Partnership, Inc. All rights reserved. No copying without permission. vt-nurses@earthlink.net 24