1. Today’s Lesson Objectives: Learn about the social care services, early year services. Move on to communication

2. The Social Services Four main areas of social care provision: –Residential care: care provided in residential homes –Domiciliary care: care provided in the clients own homes –Day care: care provided in special centres in the community –Field work: care provided by social workers who care for particular client groups

3. Scary organisation chart

4. I wouldn’t expect something that detailed to go into your coursework, but you should try to find out each of the client’s service providers’ details and where they fit into their organisation structure. For example: your client may access the girls group on Tuesday evenings with Derek Gardner. So you would need to know what Derek’s role is and where he fits into his organisations structure.

5. What do the social services do? They assess needs Provide personal help Social work Day care facilities Residential and respite care facilities Occupational therapy Rehabilitation Provide an emergency service

6. The role of the social services Has moved from being an actual provider of social care to being assessors and purchasers of care. So social workers often are employed to assess the needs of a client and then pass the client on to other professionals.

7. Recap and Review So far we have looked at health care and the social services sector. You should now be able to identify several of the services that your clients use and describe whether they are statutory, private, voluntary and informal. Give a definition of one of these services in your own words.

9. Early Years Services These services provide health, social care and education needs to children between the ages of 0 to 8.

10. Health Care Vaccinations from Primary health care Information and advice from health visitors and practice nurse Speech and language therapy Psychiatry/psychology

11. Social Care FIND OUT ABOUT THE CHILDREN ACT 2005! Services must be provided for those children assessed as being in need. Day services Childminding Nurseries Fostering

12. We have looked at primary and secondary health care and you should now know the difference between these services. –Write a definition of both primary and secondary health care at the bottom of this sheet. We have completed looking at social services. –What is the major role of the social services? Write the answer at the bottom of this sheet. Recap and Review

13. Effective Communication A health and social care worker must be able to communicate with a range of patients and clients: –Babies/children –Adolescents –Older people –Other professionals

14. Communication Forms Communication can take many forms. We will look at –Verbal communication –Non-verbal communication –Written communication

15. Non-verbal Communication Communication without words: –Contact –Proximity –Posture –Gestures –Facial expression –Eye contact and movement –Tone of voice –Pace of voice

16. Task 1 Recognising emotions In pairs, use the ‘emotion cards’ to act out an expression to your partner. They have to try and guess which emotion you are trying to express. Take turns at the cards and don’t give them verbal clues! You have 5 minutes for this task!

17. Task 2 Role Play Role plays are a great way to practice communicating and develop confidence. Stay in your pairs. I will hand out a role play sheet to each pair. Instructions are on the sheets. If you think your role play is good and demonstrates good communication please show the class!

18. Task 3 Recognising Facial Expressions Using the blank faces draw in the facial features that you think would be best suited to demonstrate the emotion that is next to the face. Consider eyes, eyebrows, mouth, facial lines etc.