1. Building Comminity Motivating Staff

2. Community Building Activity

3. Manager as a Coach How do you score?How do you score?

4. The Foundation of Your Team Mission and Vision Company’s Vision Department’s Vision Mission as a Coach Analyzing Your Lineup How are your people different? How do these differences affect your “roster”? Assign players to the right positions

5. The Foundation of Your Team Strategic Planning Fall Focus Spring Focus Evaluations and Goal Setting Planning Retreats Team Building Construct or Revisit Strategic Plan

6. Best Practices How do you motivate your staff???

7. Key Skills for Leading the Loyal Team The Coach as Sender Be specific Avoid over-communication Use “I” language Follow-up & Feedback The Coach as Receiver Promote upward communication through active listening Set expectations/ground rules Reward good communication

8. Best Practices Staff Meetings Be clear about purpose Determine who needs to be there Circulate a written agenda in advance Start and end time Establish “ELMO” – Enough, Let’s Move On Minute Minutes Have regular meeting time to develop a heartbeat for growth

9. How to Increase Enthusiasm Symptoms of Low Enthusiasm Techniques to Raise Enthusiasm

10. Maintain Morale to Maintain Loyalty Easy Ways to Boost Morale Put the Team’s needs first Show the team’s impact on the bottom line Relate to people – not tasks Acknowledge and address frustrations (let them vent!) Seek input – from all team members Collaborate Involve the team in goal-setting Share the spotlight – Recognize the team!

11. Start a Movement!!! http://video.ted.com/talk/podcast/2010U/N one/DerekSivers_2010U-480p.mp4http://video.ted.com/talk/podcast/2010U/N one/DerekSivers_2010U-480p.mp4