1. Week 1-1 Friday Lab  Bring CD and book  Load Promodel on PC of your choice, see next slide for specific directions  Work through Lab 1 – Intro to Promodel,  Run the Promodel demos, they will provide you with an idea as to the range of situations where simulation can be applied to generate “optimal” solutions  Read through Lab 5 – familiarize yourself w/ capabilities of the Output Program Manager – Output Viewer 3DR  By Week 3 – will need jump drive / flash memory stick for storage media, and method of paying for print-outs via lab printer (i.e., U-card)

2. Week 1-2 Lab 2 Schedule  Install Promodel S/W from textbook CD on Engr 204 lab PC  Place in C:\Program Files\Promodel\ directory  Open California Cellular customer service model from Promodel \ student \ Lab 01 \ directory  Run each model (e.g., one-server & two server scenarios, and examine model reports)  Follow along IAW Lab 1.2 in text to gain an understanding of what the simulation is telling you

3. Week 1-3 Lab 1 Schedule  After looking at the reports generated from runs of the California Cellular models:  Complete review of Lab 5 – Output Module (Reports)  Open the help menu on the Output Viewer 3DR screen  Click on the topics and go through each item to gain an understanding of just what information you can gather to submit a coherent lab report  Output Viewer 3DR  Creating Reports  Creating Graphs

4. Week 1-4 Lab 1 Schedule  Reports can be exported to Excel using the “comma delimited format” from each report screen, and then assembled using Word to generate a report  The textual report describing the construction of the model can be generated from the Promodel screen using the file/print commands  For instance:

5. Week 1-5 Lab 1 – Time in Queue