1. Perception, Nonverbal Comm., Listening & Hearing
Six Senses
Types of Listening
Types of Nonverbal

2. Six Senses Tactile = Touch Auditory = Hearing Gustatory = Taste
Olfactory = Smell
Visual = Sight
E.S.P. (Extra-Sensory Perception)
Using all of your senses to make a prediction

3. Non-Verbal Communication
Body Language-Using your body to communicate.
Facial Expression-Using your face to communicate
Gestures-Shows importance of something in your speech using your hands

4. Paralanguage Pitch-How high or low your voice gets
Rate-How fast or slow you talk
Volume-How loud or soft you speak
Vocal Variety-Using all of your verbal skills effectively

5. Types of Communication
Artifactual Communication
Communication using what you wear
Proxemics
How close you are to your audience or to the person you are speaking to
Chronemics
Use of time in communication

6. Listening & Hearing Active Listening Passive Listening
When a listener takes an active role in the communication process by guiding the speaker to common interests understanding what is being said
Passive Listening
Letting the speaker do all the work while the listener goes along for the ride, not remembering what is said

7. Listenin’ & Hearin’ Appreciative Listening Discriminative Listening
When you listen for enjoyment, music, nature…
Discriminative Listening
Focusing on one particular sound in a noisy environment.
Empathic Listening
Being sensitive to what others say, feeling free to talk about anything without judgement
Critical Listening
Evaluate what is being heard and decide if it is logical or if the message has value

8. Roadblocks to Listening
Bad Habits
Tuning out dull topics
Faking Attention
Yielding to distractions
Jumping to Conclusions
Overreacting to emotional words
INTERRUPTING
Filters
Based on your background and personality