1. User Analysis ITSW 1410 Presentation Media Software Instructor: Glenda H. Easter

2. User Analysis2 What Should Be Included in an Audience Profile §User Name §User’s Title §What type of company would be using the materials? §Level of Experience: How would you classify your proficiency with computers?  New User?  Intermediate User?  Expert User?  Occasional User?

3. User Analysis3 Audience Profile (Continued) §Educational Level: Post-Graduate Degree Graduate Degree College Degree High School Diploma GED Technical Courses §Type of Software Packages to Aid in Performance of Job: Word Processing Financial Planning Spreadsheets Database Communications Other?

4. User Analysis4 Audience Profile (Continued) §Software Packages Used: WordPerfect Microsoft Word Microsoft Works Quicken Excel Lotus dBase Access §Hardware Used: IBM Compatible PC Macintosh PC Other (please list)

5. User Analysis5 Audience Profile (Continued) §Operating Systems Used: Windows 95 Windows 3.11 for Workgroups Windows NT MS DOS MAC/OS

6. User Analysis6 Easiest Way to Use Reference Materials §Binder or Reference Materials? §On-Line? §Tutorials? §Help-Desk? §Internet? §Other? §That bright idea could be yours. Tell me more!!