2. FICCICECE Six Sigma - A Breakthrough Strategy Competitive Edge Management Consultants

3. FICCICECE Scrap Rework Warranty Hidden Costs Visible costs Excessive use of material High inventory Inadequate resource utilization Cost of redesign and re-inspection Cost of resolving customer problems Lost customers / Goodwill Visible and hidden costs Conversion efficiency of materials

4. FICCICECE BREAKTHROUGH STRATEGY Identification Characterization Optimization Institutionalization Define Measure Analyze Improve Control Standardize Identify key business issues Understand current performance levels Achieve breakthrough improvement Integrate Six Sigma in day to day functioning. StagePhaseObjective The Six Sigma roadmap- Breakthrough strategy

5. FICCICECE Accurate and Precision Accuracy & precision of a process can be best explained by using the analogy of a rifle firing at a target. Picturization of accuracy & precision

6. FICCICECE Accurate and precise +

7. FICCICECE Variation Methods Procedures Policies Accounting Material Assemblies Components Suppliers Consumables Environment Noise level Humidity Temperature Lighting Sources of variation People Training Experience Skill Attitude Machine Technology Variability Tooling Fixtures Measurement Counting Instruments Gauging Tests

8. FICCICECE Cost of quality at various levels of Sigma SigmaDefect rate(PPM)Cost of quality Competitive level 3.4<10% 23310-15% 6210 15-20% 66807 20-30% 308537 30-40% 6,90000 >40% World Class Industry Average Non Competitive 6 5 4 3 2 1

9. FICCICECE SuppliersInputs Process Outputs Business Process Critical Customer Requirements Defects Variation in output of processes causes defects Six Sigma business improvement mechanism

10. FICCICECE 2 3456 7 89121016151413111 LSL USL 6 Sigma curve 3 Sigma curve 3 Sigma Vs 6 Sigma In a 3 sigma process the values are widely spread along the center line, showing the higher variation of the process. Whereas in a 6 Sigma process, the values are closer to the center line showing less variation in the process.

11. FICCICECE Amount of process shift allowed 23456789121016151413111 LSL USL SD = 1 1.5 SD