1. Boston Mashcat Meeting - Simmons College - 13 January 2016

3. photo © adrian welch 2006

4. Hoarder’s House from Information Mapping (http://www.informationmapping.com/en/resources/blog/entry/is-your- organization-a-content-hoarder-four-warning-signs-to-look-for)

5. Public domain via Wikimedia https://en.wikipedia.org/wiki/Harold_Washington_Library#/media/File:Chicago_Library_Downtown.png

7. Valdez Trail, 1898 - http://vilda.alaska.edu/cdm/singleitem/collection/cdmg13/id/410/rec/1

9. http://www.alatechsource.org/blog/2006/03/how-opacs-suck- part-1-relevance-rank-or-the-lack-of-it.html

11. Marlene Harris Reading Reality http://www.readingreality.net marlene@readingreality.net @readingreality