1. Configuring WebTMA’s Form Attributes for Greater Efficiency Tammy Hilmer TMA Systems

2. Benefits of Customizing Forms End users can focus on important information Ensure critical data is entered by making the field required Allow for separate workflows for Repair Centers or Users

3. Customizing Form Attributes Hide Fields, Tabs, Action Menu Buttons Set Required Fields Set Read-only Fields Create Specialized Customized Forms for: – Repair Centers – Security Groups – Individual Users

4. System Form Attributes Affects all users of the form system-wide How to determine the correct form to modify Ensure the change does not cause a negative impact

5. Changing System Form Attributes

6. Show/Hide Tabs

7. Show/Hide Action Items

8. Common System Form Changes Request Log – Repair Center required – Department required – Facility, Building, Floor, Area required – Requestor phone, email required – Some common fields to hide o Item and Task drop downs o FAQ button o Additional Comments

9. Common System Form Changes Quick Work Order – Technician Name field required – Finished Date or Closed Date required – Common fields to hide o Account # and Charge field o Department o Requestor Phone o Email

10. Request Log Before

11. Request Log After

12. Common System Form Changes Work Order – Hide unused tabs o Billing Info o Attachments – Hide unused Action Menu buttons o Manual Routing o Posting Down Time o Linked WO or Redirect WO

13. Single Task Work Order Before

14. Single Task Work Order After

15. Common System Form Changes Quick Post Cost – Hide unused fields - if not part of your workflow – Make fields required that MUST have data every time

16. Quick Post Cost Before

17. Quick Post Cost After

18. Custom Form Attributes – Created to enhance end users’ interface with the system – Can be assigned by Repair Center, Security Group, User – Can override existing System form

19. Creating Custom Forms

20. Assigning Custom Forms

21. Custom Forms for Requestors

22. Q&A Questions or Comments? Please complete the evaluation Thank you