1. Name: Dr. Cathal Doyle Email: cathal.doyle@umail.ucc.iecathal.doyle@umail.ucc.ie Twitter: @Cathal_Doyle@Cathal_Doyle Website: cathaldoyle.comcathaldoyle.com

2.  How was it?

3.  It will be one continuous assignment  This accounts for 60% of your total mark  It will consist of both tutorial work and class work

4.  You are part of a team of consultants who work for S&D Consulting Group  A background of the company will be given to you  Lava plc are a large organisation who is interested in hiring your group to consult with them on different information systems which may have an impact on their business

5.  The company profile, and background have been given to you  Each time that they are interested in an IS for their business, some more insights will be provided to your group  You will then be required, as a consultancy group, to explore these IS for Lava plc

6.  You will be required to answer some relevant questions  This will consist of doing research on the specific information system (and others if necessary)  Your group will then make a suggestion, based on your research, as to whether an investment would be recommended or not for a specific IS, and written up as a “mini” report

7.  First Tutorial: 10 th February  Second Tutorial: 24 th March  Third Tutorial: 9 th March

8.  From each of these tutorials you will have your topic and questions  You are expected to go beyond these questions  You will generate a report on each topic for Lava plc based on your findings

9.  You will be required to combine your three “mini” reports into a single report  You should ensure this fits together well, as it is for the Board of Directors at Lava plc  This will be due on 16 th March

10.  As your consultancy group, you will be expected to present your findings to the board of directors of Lava plc  Like any board, they are going to ask questions in relation to what your present  These presentations will occur from 4 th – 15 th April

11.  First topic (surprise) will be Bitcoin  Does anyone know what crowd sourcing is?  Does anyone know what Reddit is?Reddit

12. 1.Motivating Change 2. Creating Vision of Change 3. Developing Political Support 4. Managing the Transition of Change 5. Sustaining Momentum Effective Change Management

13. Motivating change and creating readiness for change Sensitize organizations to pressure for change Reveal discrepancies between current and desired states Convey credible positive expectations for the change

14. Education and Communication Participation and Involvement Facilitation and Support Negotiation Manipulation and Cooptation Coercion Overcoming Resistance to Change

15. Constructing the Envisioned Future Bold and Valued Outcomes Desired Future State

16. Assessing Change Agent Power Identifying Key Stakeholders Influencing Stakeholders Developing Political Support

17. ChangeSponsor ChangeAgents ChangeTarget These are individuals or groups with the power to determine that a change will occur These are individuals or groups responsible for seeing that a previously determined change occurs These are individuals or groups who are asked to change something (knowledge, skills, or behavior) as a result of the change

18. Current State Desired Future State Transition State Activity Planning Activity Planning Change Management Team Change Management Team

19. Understands change dynamics Appreciates diversity Anticipates and manages resistance Understands power and influence Has high credibility Manages multiple tasks

20. Sustaining Momentum Providing Resource for Change Building a Support System for Change Agents Developing New Competencies and Skills Reinforcing New Behaviors Staying the Course