1. Access to Services for Persons with Disabilities in Challenging Environments Dear Participants, Our seminar « Access to services » is based on exchanges, encounters and discussions. In order to identify each other more easily, we ask you to fill in the small document (“introduction form”). Then, all introduction forms will be collected and shared between participants. You can write them in French, English or Arabic, according to your working language. Thank you for returning them to Marion by 30th November 2009. You can choose your pictures; Please keep the same colours suggested in the example. Good organisation and see you soon! © Handicap International

2. Access to Services for Persons with Disabilities in Challenging Environments International Seminar Amman, Jordan 7 – 11 december 2009 © Handicap International Who am I? I am a health systems researcher From the London School of Hygiene and Tropical Medicine. I have specific interests in health service management and the politics of international aid.

3. Access to Services for Persons with Disabilities in Challenging Environments photo What are your two major experiences in relation to the access to services ? Programme Director in Togo for Handicap International and researcher in Ghana with the Red Cross

4. Access to Services for Persons with Disabilities in Challenging Environments photo According to your experiences, what are the biggest obstacles to the access to services for persons with disabilities ? -Price -Low quality of services - Low availability of services - Poor knowledge about the existence of services - Transportation

5. Access to Services for Persons with Disabilities in Challenging Environments photo According to your experiences, what can facilitate the access to services for persons with disabilities ? - Support from local NGOs - Positive attitude of rehabilitation staff - Subsidies of services

6. Access to Services for Persons with Disabilities in Challenging Environments photo To which question would you like this seminar to answer ? What innovations could be introduced to increase access to services from a supply side perspective?