1. MAKING A BUSINESS DIFFERENCE WITH SYSTEMIC COACHING & MENTORING Lis Merrick, Linda Grant and Peter Callender CIPD NAP Conference 2014 © Coach Mentoring Ltd 2014 7/6/14 1

2. Workshop Overview 1.What do we mean by Systemic Coaching & Mentoring? 2.What happens in practice? 3.What can we learn from our experiences? 4.How to design Systemic Coaching and Mentoring in your organisation in a way that makes a difference to your people and business! © Coach Mentoring Ltd 2014 7/6/14 2

3. S O W HAT IS S YSTEMIC C OACHING AND M ENTORING ? © Coach Mentoring Ltd 2014 7/6/14 3

4. Our View of a Systemic Approach © Coach Mentoring Ltd 2014 7/6/14 4

5. And what tends to happen? C&M are seen as quick fix solutions Solutions are not thought through Not linked with values, leadership approach, talent and reward strategies Poorly designed programmes No evaluation Another initiative, in an initiative overload world © Coach Mentoring Ltd 2014 7/6/14 5

6. S O WHAT GETS IN THE WAY ? © Coach Mentoring Ltd 2014 7/6/14 6

7. So what gets in the way? Organisational culture Short term linear approach to C&M Lack of ownership, belief and commitment from senior management No sponsors outside HR Unrealistic models of C&M utilised for the culture of the organisation Internal politics © Coach Mentoring Ltd 2014 7/6/14 7

8. Organisations working towards a systemic approach © Coach Mentoring Ltd 2014 7/6/14 8

9. W HAT HAPPENS IN THE O RGANISATIONS YOU ARE FAMILIAR WITH ? © Coach Mentoring Ltd 2014 7/6/14 9

10. G OOD P RACTICE IN D ESIGNING A SYSTEMIC A PPROACH TO C OACHING & M ENTORING © Coach Mentoring Ltd 2014 7/6/14 10

11. Some Good Practice Business Strategy Informs/dictates the People Strategy & Activities Which can be underpinned by Coaching & Mentoring © Coach Mentoring Ltd 2014 7/6/14 11

12. Factors to leverage Clarity of purpose Senior ‘buy in’ Portfolio of approaches – impacting individual, team, organisational learning Ongoing education and supervision Robust measurement In house capability © Coach Mentoring Ltd 2014 7/6/14 12