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The Health Roundtable Implementing Systems Change in Chronic Disease in the Illawarra Shoalhaven Presenters: Paul van den Dolder & Franca Facci ISH LHD Innovation Poster Session HRT1215 – Innovation Awards Sydney 11 th and 12 th Oct 2012 1
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The Health Roundtable KEY PROBLEM Increase in chronic disease (Aust and world wide) Increase in hospitalisations for chronic disease (NSW and Aust) Patients and carers confused in trying to navigate care, and: Frustrated that health care providers don’t work collaboratively (Garling) Costs increasing Local ‘solutions’ focussing on single disease e.g. cardiac rehab Need for increased engagement with GPs 2
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The Health Roundtable AIM OF THE INNOVATION A coordinated, integrated service system Prevent avoidable presentations and admissions Reduce duplication of diagnostics e.g. in ED Reduce LOS Improve patient self management and quality of life Not create an additional ‘service layer’ but ‘fill the gaps’ in care Enhance GP capacity to better manage their CC pts 3
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The Health Roundtable BASELINE DATA Analysing a cohort of 368 people 90 days prior to their entry in the program average admission rate 2.0 total bed days 3901 Referrals to outpatient rehabilitation programs for COPD, CHF and CR at approximately 27% Attendance at outpatient rehabilitation programs poor – e.g. for cardiac rehab it was 5% Re-admission rates higher than NSW overall rates for COPD (13.6 v 13.0) per 100 and CHF (8.8 v 9.2 per 100) GP referral into chronic disease programs low *Butler L, Furber S, et al Effects of a pedometer based intervention on physical activity levels after cardiac rehabilitation: a RCT. Journal of Cardiopulmonary Rehabilitation Prevention 2009:29:105-114 4
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The Health Roundtable KEY CHANGES IMPLEMENTED Objectives Improving disease management in primary health care settings through strategic partnerships – key partnership - implementation arm through the Medicare Local Improving self management support – workforce development, telephone health coaching Improving knowledge base and information sharing across the health system – providing shared access to electronic medical records Sustainable infrastructure – embedding new approaches in existing structures to facilitate change Capturing and disseminating innovation 5
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The Health Roundtable KEY CHANGES IMPLEMENTED Strategies Targeted enrolment – identifying patients in real time Timely referrals to Care Coordinators working in the Medicare Local Comprehensive assessment, shared care planning, continuum of care coordination & self management support Scheduled monitoring and review Underpinned by shared decision making 6
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The Health Roundtable OUTCOMES SO FAR From Jan 2011 > 1800 people enrolled and accessed care coordination From May 2011 > 600 people received telephone health coaching for ~ 6 months on their chronic condition Analyzing data of 368 patients Emergency admissions decreased by 420 (61%) Bed days decreased by 2045 (52%) LOS no significant change noted 7
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The Health Roundtable OUTCOMES SO FAR 8
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The Health Roundtable LESSONS LEARNT Existing systems resistant to change V Hard to integrate new models into usual care – proliferation of add-on programs and hard not to fall into this Engagement with outside agencies viewed with caution and will take years of relationship building Health care services and staff are not engaging with patients and carers – (but we really think we are!) Adequate funding is a prerequisite Change will take time but our reporting systems are not conducive to this In panic mode we revert to old patterns of service delivery 9
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