1. Preparing for Tomorrow’s Supply Chain 1 Sponsored by UPS Joachim Mirabaud Head of FHS Engineering and Pool Management Airbus Dr Aaron Scholz Project Manager Lufthansa Technik Logistik Services GmbH Bob Haag SVP Service Solutions Rockwell Collins Jens Poggensee President Freight Forwarding Europe UPS

2. Airbus Customer Services Joachim MIRABAUD HO FHS Engineering and Pool Management

3. © AIRBUS S.A.S. All rights reserved. Confidential and proprietary document. Designed by SCMMO - 2014 October 14th 2015 MRO Europe Airbus presentation Page 3 and new Supply Chain challenges Supply Chain Spare Network Engineering Support Worldwide in- service experience Program Support Logistic Partners

4. © AIRBUS S.A.S. All rights reserved. Confidential and proprietary document. Designed by SCMMO - 2014 Page 4 Local Repair stations Airline Optimised inventory to have right part at right time in right place October 14th 2015 MRO Europe Airbus presentation

5. © AIRBUS S.A.S. All rights reserved. Confidential and proprietary document. Designed by SCMMO - 2014 Page 5 From ad-hoc sales to integrated solution October 14th 2015 MRO Europe Airbus presentation

6. Preparing for Tomorrow’s Supply Chain 6 Sponsored by UPS Joachim Mirabaud Head of FHS Engineering and Pool Management Airbus Dr Aaron Scholz Project Manager Lufthansa Technik Logistik Services GmbH Bob Haag SVP Service Solutions Rockwell Collins Jens Poggensee President Freight Forwarding Europe UPS

7.  Dr. Aaron Scholz (with Dr. Maik Speel)  MRO Europe, 14 October 2015 gate.control Revolutionize your repair cycle management

8. Lufthansa Technik Logistik Services Copyright © 2015 Lufthansa Technik Logistik Services. All rights reserved. Subject to restrictions and disclaimer on last page. 8 gate.control | Dr. Aaron Scholz | 14 October 2015 Brand values guide tomorrow‘s supply chain Lufthansa stands for outstanding image and quality Quality promise Leadership Value for money Individual caring Careful Leading in safety Established Punctual Reliable High Quality Credible Straightforward Honest Predictable Trustworthy Worth the money

9. Lufthansa Technik Logistik Services Copyright © 2015 Lufthansa Technik Logistik Services. All rights reserved. Subject to restrictions and disclaimer on last page. More than 2m shipments of high-value spare parts p.a. Lufthansa Technik: > 3.200 aircraft under exclusive contract gate.control | Dr. Aaron Scholz | 14 October 2015 Shop Customer LTLS branch Innovative solutions are needed to sustain Lufthansa quality and safety levels by optimizing the entire supply chain 9 Material is identified through qualified Lufthansa staff only “Material is send to expert” Repair Cycle 9

10. Lufthansa Technik Logistik Services Copyright © 2015 Lufthansa Technik Logistik Services. All rights reserved. Subject to restrictions and disclaimer on last page. Increasing flexibility for tomorrow‘s supply chains Remote technology guarantees quality and safety standards 10 Copyright © 2013 Lufthansa Technik Logistik Services. All rights reserved. Subject to restrictions and disclaimer on last page. gate.control | Dr. Aaron Scholz | 14 October 2015 Shop Competence centre of qualified Lufthansa experts On-site data acquisition Material is identified through qualified Lufthansa staff “Expert’s knowledge is transferred to the material” Information flow 10 Customer LTLS branch Patent pending for gate.control

11. Lufthansa Technik Logistik Services Copyright © 2015 Lufthansa Technik Logistik Services. All rights reserved. Subject to restrictions and disclaimer on last page. gate.control enables Lufthansa quality Benefits of gate.control are obvious and manifold Modularization Transport cost savings* TAT reduction** Inventory cost savings Flexibility Photo documentation Standardi- zation Monetary Benefits Qualitative Benefits Routine cost savings Quantitative Benefits * Transport costs savings of up to 40 percent p.a.; ** Reduction in turnaround times of up to 45 percent gate.control | Dr. Aaron Scholz | 14 October 2015 11

12. Vielen Dank für Ihre Aufmerksamkeit. Copyright © 2015 Lufthansa Technik Logistik Services GmbH. All rights reserved. The information contained in this presentation is proprietary to Lufthansa Technik Logistik Services (LTLS) and is disclosed in confidence. The presentation and the information contained herein shall be kept strictly confidential and shall not be used, disclosed to others or reproduced without the express written consent of LTLS. Nothing contained in this publication shall constitute any warranty, guarantee or liability for LTLS, its subsidiaries and affiliates but is for information purposes only. Accordingly, LTLS its subsidiaries and affiliates neither expressly nor conclusively accept responsibility or liability for the actuality, accuracy and completeness of the statements and information contained in this publication. Thank you for your attention. Vielen Dank für Ihre Aufmerksamkeit. Thank you for your attention. gate.control | Dr. Aaron Scholz | 14 October 2015  Dr. Aaron Scholz; aaron.scholz@ltls.dlh.de  Dr. Maik Speel; maik.speel@ltls.dlh.de  See gate.control „live“: Please visit us at our booth number 426! 12

13. Preparing for Tomorrow’s Supply Chain 13 Sponsored by UPS Joachim Mirabaud Head of FHS Engineering and Pool Management Airbus Dr Aaron Scholz Project Manager Lufthansa Technik Logistik Services GmbH Bob Haag SVP Service Solutions Rockwell Collins Jens Poggensee President Freight Forwarding Europe UPS

14. © 2015 Rockwell Collins All rights reserved. Preparing for Tomorrow’s Supply Chain Methods to Reduce Aircraft Availability Risk Bob Haag, Sr. Director, Service Solutions Global Business Development

15. 15 © 2015 Rockwell Collins All rights reserved. Extra AOG equipment pools Rental/exchange with 24x7 service Consigned spares at hub and line stations Network availability monitoring and repair performance guarantees Guaranteed levels of availability and performance at a predictable cost Recertified parts through Intertrade (new distribution center at London Heathrow) All tailored to customers’ specific operational requirements Reducing Supply Chain Risk via Service Solutions

16. 16 © 2015 Rockwell Collins All rights reserved. Reliability management Reducing Supply Chain Risk via Process Solutions Tighter partnerships - supply chain system with transparency/metrics Continual innovation Lean process improvement Flexibility and ability to adapt to changing trends/models

17. 17 © 2015 Rockwell Collins All rights reserved. Repair & Spares Management Program Management Training Obsolescence Management Field Service Total Service Solutions Fixed Price per Repair Price per Flight Hour Time & Material Solutions Continuum Rental Exchange

18. Thank you

19. Preparing for Tomorrow’s Supply Chain 19 Sponsored by UPS Joachim Mirabaud Head of FHS Engineering and Pool Management Airbus Dr Aaron Scholz Project Manager Lufthansa Technik Logistik Services GmbH Bob Haag SVP Service Solutions Rockwell Collins Jens Poggensee President Freight Forwarding Europe UPS