1. energy efficiency and reliability The application of learning systems in Schaffner EMC Co. Ltd By AB Goh 9 January 2011

2. energy efficiency and reliability Presentation titleDD.MM.YYYY2 Application of learning systems in Schaffner EMC Co. Ltd LevelsSkills/ competency/ knowhow 0Don’t have any idea 1Basic concepts. Very fundamental knowhow of the job. 2Procedures knowhow 3Problem solving skills and knowhow 4Research / experimental experience in problem solving and presenting solutions 5Creativity and innovation skills/ knowhow etc. 6General management skills/ knowhow LevelsSkills/ competency/ knowhow 0Don’t have any idea 1Basic concepts. Very fundamental knowhow of the job. 2Procedures knowhow 3Problem solving skills and knowhow 4Research / experimental experience in problem solving and presenting solutions 5Creativity and innovation skills/ knowhow etc. 6General management skills/ knowhow

3. energy efficiency and reliability Presentation titleDD.MM.YYYY3 Classification of Schaffner’s knowledge staff Top managersManaging Director and those reporting directly to him. ( The Division mangers report directly to the MD) Middle mangersThese are the managers reporting directly to the Division managers. ProfessionalsThese are accountants, egineers, planners, procurement staff etc. Supervisors/ technicians These are staff reporting to the engineers or middle managers. Production workersThese are workers directly working in the production floor. Auxillary staffSecurity staff, gardeners and cleaners.

4. energy efficiency and reliability Presentation titleDD.MM.YYYY4 The various learning systems 1.Sitting by Nellie  An experienced employee with considerable expertise guides a novice.  It is a one to one training.  It provides more intense training and learning experience as it is customized to the needs of the individual. 2.Competency – based training.  A cluster of related knowledge, skills and attitudes that affects a major part of the job.  It also correlates with performance of the job and can be improved via training and development.  E,g Quality engineers may have the same job specifications ( required competencies) but not all will perform at the same level.

5. energy efficiency and reliability Presentation titleDD.MM.YYYY5 The various learning systems 3. Problem Central  Basically, people learn to solve the problem together.  People share a concern for finding the solution together.  They interact with each other and explore how to do it better. 4. Action learning  Basically single loop and double loop learning by Chris Argryis.  It may deal with situations not encountered before.  It does away the defensive routines.

6. energy efficiency and reliability Presentation titleDD.MM.YYYY6 The various learning systems 5. Training Procedures.  These are company procedures detailing how training should be carried for each specific job or functions.  It begins with training needs analysis and establishing learning outcomes before a training plan is established  It could also relate to detail steps of skill training. E,g training procedures specifying the steps on how to solder.  There are standards established to be measured against the training effectiveness. 6. Knowledge Management  Basically it is learning from past experience.  It deals with the past information and how they apply to solve the problem.

7. energy efficiency and reliability Presentation titleDD.MM.YYYY7 Sitting with Nellie Competency - based Problem central Action Learning Training Procedure Knowledge management Top managers Middle managers professionals Supervisors/ technicians Production workers Auxillary workers Competency levels 1&2 compentency levels 3 compentency levels 4 compentency levels 5 Fig. 1.0 Competency level 6 Competency levels Learning systems Categories of knowledge workers Application of learning systems in Schaffner EMC Co.ltd.

8. energy efficiency and reliability Presentation titleDD.MM.YYYY8 Thank you very much for your attention. Any questions?