1. Module 1 VASC Websites Copyright 2006 VeriFone, Inc. All rights reserved. No part of this publication may be copied, distributed, stored in a retrieval system, translated into any human or computer language, transmitted in any form or by any means, without the prior written consent of VeriFone, Inc. VeriFone, Inc. is a registered trademark of VeriFone, Inc. All other brand names and trademarks appearing in this documentation are the property of their respective owners.

2. As a VeriFone Authorized Service Contractor you will have access to VeriFone restricted websites. These websites will allow you to: Obtain current documentation Obtain current software Access training modules Access certification tests It will be critical for you to know, become familiar with, and understand these websites. Module 1: VASC Websites Introduction

3. Objectives In this module you will learn: The addresses for the VASC websites The purpose of each website How to Log into each website Suggested reading Module 1: VASC Websites

4. The VASC websites include: verifone.webex.com veriorder.com premier.verifone.com It is important when accessing each website you do not use: “www” in front of the address. If you do you will not be able to access the web page. IP Addresses Module 1: VASC Websites

5. verifone.webex.com This website is used to complete VeriFone online training modules. Verifone.webex.com consists of a library of several online courses VeriFone offers to it’s customers. VeriFone customers include software developers, standalone terminal users, and petroleum customers. All courses found on verifone.webex.com require a password. Purpose Module 1: VASC Websites

6. veriorder.com This website is used to access VeriFone VASC online tests. It can also be used to send a non-critical message to VeriFone. When accessing veriorder.com you will need to log in using a sign-in name and password. Purpose Module 1: VASC Websites

7. premier.verifone.com This website is used to access VeriFone software, documentation, and the VASC Service Manual. Each technician will have access to this website based on the type of certification they have successfully completed. When accessing premier.verifone.com you will need to log in using a sign-in name and password. Purpose Module 1: VASC Websites

8. verifone.webex.com In the upper right hand corner of the verifone.webex.com web page there is a “Log In” button. Currently VeriFone is NOT using this feature. Instead, VeriFone courses only require a password. The password for a specific course will be given to you when you register for an online training program. How To Log In Module 1: VASC Websites

9. When accessing an online training module, instead of using the Log In button, you will simply do the following: 1. Select the module by clicking the radio button on the left side of the module’s name. 2. Click on View. How To Log In Module 1: VASC Websites

10. 3. A new screen will appear. Enter the Password given to you when you registered for the training and click on the OK button. How To Log In Module 1: VASC Websites

11. veriorder.com To log into veriorder.com you will use a Sign-In Name and Password. If you are a new VeriFone technician and are not currently certified you will be given this information when you register for an online course or certification exam. If you are a certified VASC technician and your certification is valid you will use your certification number as your Sign-In name. All accounts set up on veriorder.com are given a default password of vasc. After logging in we strongly suggest you change this password. How To Log In Module 1: VASC Websites

12. premier.verifone.com When accessing premier.veriorder.com you will need a Sign-In Name and Password. If you are a new VeriFone technician and are not currently certified you will be given this information when you register for an online course or certification exam. If you are a certified VASC technician and your certification is valid you will use your certification number as your sign-in name. All accounts set up on premier.verifone.com are given a default password of welcome. After logging in we strongly suggest you change this password. How To Log In Module 1: VASC Websites

13. Review Now that you have a general overview of the three VASC websites, let’s do a quick review. Module 1: VASC Websites

14. Review Multiple Choice: As a VASC technician you will use verifone.webex.com to: ___ Download software ___ Complete online training modules ___ Complete online tests ___ All of the above Module 1: VASC Websites

15. Review If you chose, complete online training modules, you are correct! Verifone.webex.com is VeriFone’s website used when completing online training courses. Module 1: VASC Websites

16. Review True or False: For both veriorder.com and premier.verifone.com you will have a Sign-In Name and Password. Module 1: VASC Websites

17. Review If you answered TRUE, you are correct! Both veriorder.com and premier.verifone.com have a specific Sign-In Name and Password. Module 1: VASC Websites

18. Review True or False: The default password for veriorder.com is welcome. Module 1: VASC Websites

19. Review This is FALSE. All veriorder.com accounts will have a default password of vasc. Once you have signed in we strongly suggest you change your password. Module 1: VASC Websites

20. Review True or False: The default password for premier.verifone.com is welcome. Module 1: VASC Websites

21. Review If you answered TRUE, you are correct! All premier.verifone.com accounts will have a default password of welcome. Once you have signed in we strongly suggest you change your password. Module 1: VASC Websites

22. Review True or False: In verifone.webex.com you will not use the Log In button, instead you will select the training module, click the VIEW button, and enter a password. Module 1: VASC Websites

23. Review If you answered TRUE, you are correct! For verifone.webex.com you will not use the Log In button. After registering you will be given a password to enter after selecting the course you wish to view. Module 1: VASC Websites

24. Suggested Reading There are 3 separate handouts for this module you may wish to refer to. Each handout is a quick reference guide indicating the web address, the purpose, and how to log in. There are also 2 short demonstrations at verifone.webex.com. One entitled, “How to use veriorder.com”, the other, “How to use VeriFone’s Premier Portal”. We suggest you sit through these quick demonstrations to help you understand how to navigate within each website. Module 1: VASC Websites