1. Communications Oxfordshire LPC

2. Engagement Officer Improve communications generally Maintain website Ensure regular newsletters Take minutes at meetings

3. Two-way communication Telephone conversations with contractors ◦ Surveys ◦ Targeted invitations to training ◦ Specific feedback

4. Survey result – June 2012

5. Other surveys Offering private flu vaccination? Availability of EHC EPS understanding and readiness

6. Website and Newsletter Significantly increased hits on website during first year of Engagement Officer Positive feedback on usefulness of newsletter Increasing attendance at training events

7. Administration Minutes accurate and timely Chief Officer fully participating in LPC discussions Cost-effective and high quality