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2. 2 Our Vision- 2006 -2015 “Working in Partnership to put Customers first; Improve Services and Lead Communities”

3. 3 Our Ambitions Ambition 1 – Community and Customers Ambition 2 – Safety and protection Ambition 3 – Care and Independence Ambition 4 – Enterprise, Transport & Tourism Ambition 5 - Environment and Housing Ambition 6 – Schools and Education Ambition 7 - Organisation

4. 4 Meeting our Ambitions involves : Moving the Authority towards being a strategic commissioner of services - developing our contracting and commissioning skills base. Work with other public sector organisations to integrate services and ensure services remain sustainable and based around need. Ensuring WCC continues to be recognised as a good employer Focusing and rationalising local council services through our “One Front Door” project and property rationalisation

5. 5 Core Values Values Openness & Honesty Listening to People Working Together Fairness Aiming for Excellence Caring & Supporting

6. Chief Executive Jim Graham Chief Executive Jim Graham Warwickshire County Council Organisational Structure Transport and Highways Graeme Fitton Sustainable Communities Louise Wall Safeguarding Phil Sawbridge Early Intervention Hugh Disley Business Management Angela Dakin (Interim) Social Care & Support Services Jenny Wood Customer Service Kushal Birla HR & Organisational Development Sue Evans Service Improvement & Change Management Phil Evans Updated 29/1/13 Information Assets Tonino Ciuffini Physical Assets Steve Smith Strategic Commissioning Chris Lewington Learning & Achievement Sarah Callaghan People Wendy Fabbro People Wendy Fabbro Resources David Carter Resources David Carter Fire & Rescue Andy Hickmott Fire & Rescue Andy Hickmott Service Support & Assistant CFO Jim Onions Service Delivery & Deputy CFO Gary Phillips Finance John Betts Communities Monica Fogarty Communities Monica Fogarty Localities & Community Safety Mark Ryder Public Health John Linnane Law & Governance Greta Needham Operational Response Community Fire Protection Community Fire Prevention Service Control Resilience Training & Development Operations Support Technical & Transport Health & Safety

7. 7 What about our Customers? Quality standard of Customer Service What can you do to deliver a quality service to your customers? Our Standards

8. 8 Responsibilities of Councils County Councils District/Borough Councils Town/Parish Councils

9. 9 About Warwickshire… Complete the quiz to see how much you know about the county

10. 10 County Councillors & the Political Structure Warwickshire County Council has 62 County Councillors who all represent different parts of the County, known as electoral divisions 26 Conservative 3 Independent 22 Labour 9 Liberal Democrat 2 Green Party No party has overall control

11. 11 County Councillors and the Political Structure Council Cabinet Overview and Scrutiny Committees

12. 12 Wishing you all the best in your career in Warwickshire!