1. Looking back on our past with an eye toward the future!

2. Updates on Current Issues Sue Flucke- 2015 AAR Distinguished Service Award Goodyear Office Manager 2014 AAR Past President/2013 Arizona REALTOR® of the Year National Association of Residential Property Managers- West Valley Chapter Legislative Chair

3. Updates on Current Issues TPT Updates CRPM Certification Next AAR Bootcamp is 3/7

4. In the beginning…. Multiple trust accounts/ multiple headaches Sought a way to service agents while not constricting their day to day business Created the PM Division to provide processing and bring compliance. Led to several successful audits, major growth within the industry. One of the LARGEST management divisions that allows agents to provide all services to clients (Sales/PM/ Business Opps)

5. Where we are heading… Property Management Council Standardizing Requirements for Property Managers New Accounting Software

6. Property Management Council Objective: Create a group of leaders in their industry under the same brokerage, to meet/discuss important topics, and assist their fellow agents in explaining how to make their day to day business more efficient and ultimately successful. They will act as a resource to each office manager/ hiring coordinator for new property manager’s on boarding or existing agents that have questions.

7. Council Members Arrowhead- The Pruitt Team Ahwatukee- Erich Sielaff Goodyear- Jessie Collier Kierland- The Morris/ Nally Team Mesa- The Harry Team Surprise- Paul Schweikert Seasonal/ Furnished Rentals- Diane Henry (Kierland)

8. New Requirements Active Member of NARPM (National Association of Residential Property Managers) Attend 1 AAR Bootcamp. Advanced bootcamp is also an option Meet with a member of the property management council Objective: To ensure agents are vested in the industry as well as increase their knowledge base.

9. New Software Yardi Genesis 2 Free Electronic Payments to owners Access to run your own affordable resident screenings Access to live online reporting Portals for owners to access their records Online document storage On demand ability to email owner statements and bills monthly

10. New Software What is required of you? Read the provided packet! Complete and Return the NEW SETUP SHEET and AGENT MEMO ASAP.NEW SETUP SHEET Watch Webinars and Read instructions Complete additional steps and emailed out Approach the system with a positive attitude with an understanding that in the end this will improve your ability to service your clients. It will allow you to win new business with ease.

11. Software Reminders Everyone will be moving to the new software Launch tentatively set for between 3/1/2016-4/1/2016 Accounting will be down for 5-7 days (all money will be logged and received. No checks will be cut. Inputting into one system only for PM Transactions WUSA file requirements are not changing. Please continue to upload on PMA’s and leases ASAP in order to avoid delays in payments Cancellations are required for any change in status (cancellation, closing)

12. Training Follow initial steps and webinars given. We will be providing both to help with this transition. We will schedule group/personal training on an “as needed” basis. Email wusapropmgnt@aol.com with any questions.wusapropmgnt@aol.com