1. WORKPLACE BULLYING Prevention and Skills to Recognise Key Factors in Your Workplace

2. Learning Objectives  Understanding workplace bullying  Identify if you are being bullied or a bully  Identify risks  Employee responsibilities  Impact on health  Support systems  Preventive strategies and how to approach bullying  Case studies

3. What is Workplace Bullying?  Evolving definition  Repeated unreasonable behaviour towards an employee or colleague that creates health and safety risks.  Can be direct or indirect  Emerging comprehensive Code of Practice

4. Are You being Bullied?  Bullying under the Code of Practice draft  Excluding co-workers from activities  Constant changing timelines  Spreading misinformation or malicious rumours  Changing rosters and leave with the intent to inconvenience  Excessive scrutiny of work

5. Not Bullying Behaviour  Performance goals  Allocating work hours  Transfer for operational reasons  Not selected for promotion when reasonable process is followed  Informing about unsatisfactory work via management guidelines  Organisational changes

6. Employee Responsibilities  When approaching your supervisor  Duty of care to report any bullying  Take reasonable care of your health and safety  Be mindful of your actions or omissions  Cooperate with the policies and procedures implemented by your company such as a workplace bullying policy

7. Identifying Risks  Observing or experiencing unreasonable behaviours from other workers  Increase in social strain at your workplace and outside of work  Experiencing lack of feedback, unreasonable pressure and excessive unjustified criticism  Unable to define your role  Timelines for projects are too short

8. Impact on Your Health  Workplace bullying can cause physical and mental illness  Depression, anxiety, decrease in confidence  Headaches, backaches, sleep and digestive problems

9. Support Systems  Internal  Supervisor or manager If your supervisor is bullying you, then meet with their manager  Nominated contact officer if available  Human Rights Commission  Fair work Australia  Workcover  External  Family and Friends  Union  Employee Assistance Program

10. Preventive Strategies  Company policy on workplace bullying and code of conduct  Induction and ongoing training  Discuss with supervisor or WHS representative about workplace bullying  Discuss how bullying reports will be responded to and how to provide evidence  Seek where to go for further information and assistance

11. How to Approach Bullying?  Directly  If you feel comfortable and safe, then you can approach the individual who is bullying you  Seek intervention from a trusted co-worker or manager  Formal complaint  Keep a record

12. Case Studies 1. Ed is having difficulty maintaining dead lines for projects, which results in his new supervisor to talk with him about his work performance.  His supervisor recommends additional training to improve his management and core skills. Ed feels this is unreasonable because of his experience and becomes distressed and develops problems sleeping.  Ed files for worker compensation for stress related injury  Do you think Ed has experienced workplace bullying? Explain?  What approach should Ed have taken after his meeting?

13. Case Studies 2. Jane’s supervisor routinely gives her tasks that are not related to her role. She is starting to develop physical signs of distress as her manager criticises her work performance and shorten timelines on projects.  Jane feels that she will lose her job if she confronts her manager.  How should Jane respond with the bullying situation?  If you were Jane what approach would you take to diffuse the situation?  What could your support system look like?

14. Summary Clip  https://www.youtube.com/watch?v=wAgg32weT80 &feature=player_detailpage

15. Resources  Code of Practice for Workplace Bullying Draft  http://www.safeworkaustralia.gov.au/sites/SWA/model- whs-laws/public- comment/Documents/Bullying%20public%20comment/DRAF T-COP-Preventing-Responding-Workplace-Bullying.pdf http://www.safeworkaustralia.gov.au/sites/SWA/model- whs-laws/public- comment/Documents/Bullying%20public%20comment/DRAF T-COP-Preventing-Responding-Workplace-Bullying.pdf  Bullying Risk Assessment located in Appendix B  http://www.workcover.nsw.gov.au/formspublications/public ations/Documents/bullying_at_work_2054.pdf http://www.workcover.nsw.gov.au/formspublications/public ations/Documents/bullying_at_work_2054.pdf  Dealing with Workplace Bullying: A practical guide for employees  http://www.stopbullyingsa.com.au/documents/bullying_emp loyees.pdf

16. References  Safe Work Australia, 2013). Preventing and Responding to Workplace Bullying Draft. 2013. Retrieved on 01/10/2013. http://www.safeworkaustralia.gov.au/sites/SWA/m odel-whs-laws/public- comment/Documents/Bullying%20public%20comme nt/DRAFT-COP-Preventing-Responding-Workplace- Bullying.pdf

17.  Preventing and Responding to Workplace Bullying. 2013. Retrieved on 01/10/2013. http://www.safeworkaustralia.gov.au/sites/SWA/m odel-whs-laws/public- comment/Documents/Bullying%20public%20comme nt/DRAFT-COP-Preventing-Responding-Workplace- Bullying.pdf