1. Levers enabling industrialised deployment and a effective multi-vendor eco-system
We wish to assess the current position of these levers and the opportunity to set these to the right increases ability to reduce costs and accelerate global deployments using Industrialised methods
Lever
Flexible requirements, phased Implementation
+ <--- Cost
Template driven, Industrialised Roll out
Solution Repeatability
Allow each country its own solution, low standardisation
Template compliance, common processes, TLS* change only
Solution Stability
Continuous changes and high regression impacts
Very limited changes to the template during roll out
Deployment model
Local release & deployment teams, minimal central capacity
Centralised, offshore release and deployment, local task execution
Testing & Validation
Retest large portions of solution, low risk approach
Only test changes, risk based and time boxed
Change Management
Individual country change approach, high soft skills
Centrally driven focus on readiness, “mandated” adoption
Deliverable variations
Individual per country, multiple variations, many languages
Re-use each deliverable, no changes to foundation outputs
Integration Approach
Variable integration methods, point to point, each unit varies
Single EA integration layer, standard messages, high re-use
+Speed
+ Cost
* TLS – Tax, Legal, Statutory

2. The ability to reduce costs is how we deploy the global delivery model with the right roll out strategy
Standardisation and the number of countries in a wave reduces the overall cost but traditional “Big Bang” multi-country Go Live increases the risk
Low cost per Unit
Global Template,
Multi-site phased roll out,
“big bang” Go Live 2
Multi-site wave,
Individual business Roll in every 2 – 3 months
(Perpetual Deployment Model) 3
Ability to standardise
Incremental design by wave during roll out, single site per wave 1
This leads us un to the fundamental 2 drivers impact overall costs ;
Standardisation and ability to industrialise
Ability to reduce timescales through multi site implementations
These can be address using different methods with varying impacts
Option – 1 where there is no clear roll out plan, no real gains across geographies or inability to manage local alignment
Option 2 – the traditional methods – longer phases, big bangs, limited by business risk and effort to scale for cut-over
Option 3 – unique approach to multi site, with longer lead times to address variations but reduced risk through individual roll in
Our approach enables multi site roll outs with balance of lowest over all cost vs risk
Higher cost per unit
Geo and Business Unit scope
Utilising HCL’s option 3 can actually reduce the risks given individual roll ins

3. Our typical Global Delivery Model
Core Team and Release Management
Programme management
Cross vendor and wave PMO
Central Deployment co-ordination
Solution Design Authority
Solution Governance
Core Team
Central
Offshore CoE Delivery
Local build extensions
Independent Testing
Data Migration factory
Development factory
Training Materials
Security extensions
Environment Management
Core Process CoE Team
Solution Confirmation for Countries (localisation)
Extension designs
Monitor Global Acceptance
End user readiness
Global
Design
Authority
Process
CoE
Implement.
team
DSI Wave
Deploy
Team a c b
Near
shore
Basis
Data
Near Shore CoE Team
Data, testing, dev support EE
Team
GFS
Offshore COE b
Testing
DSI Wave
Deploy
Team
Number of challenges to manage in a global roll out :
Cost – ability to increase offshore leverage
Geographic diversity
BU leadership and pull
Template alignment – balancing central vs local
Our delivery model looks to manage this through 3 components
Central Programme, GDA and deployment co-ord
Local BU led deployment activity
Offshore service provision with nearshore
We are uniquely placed to have best of breed on shore and offshore woth Sfiteck as a partner in Latam to address scale and cultural dimensions
Discuss key points c
Dev &
Build
AMS
Deployment Wave hub
Local business requirements & process owners
Co-ordinate local deployment activities
Business readiness, data and floor-walking a
DSI Wave
Deploy
Team
Early Engagement
Mobilisation activities
Template Action Plan
Set up local team

4. A number of key tools will support the ability to manage unique requirements into a global template
Corporate wide BPML and tool to enable planning and reduce volumes of changes
Benefits cards implemented for managing requests with conditions agreed e.g. $$$ written into budgets if approved
* - Business Process Master List
Full Template review and define contingency pots based on process scope and clarity
Localisation process that deals with extensions to Local Configuration baseline and prevents clogging the system
* - Chart of Accounts