1. Review for final Communication Competence

2. Groups
Groups: “A collection of more than two persons who perceive themselves as a group, possess a common fate, have organizational structure, and communicate over time to achieve personal and group goals.” John Baird

3. Group Theory
A theory is a way to understand, explain, control or predict a phenomenon.
Systems Theory
Onion Model of cultural
Critical theory/feminist theory

4. Systems Theory

5. Systems Theory

6. Onion Model of Culture

7. Research and the Basics
Qualitative
Quantitative
Theory: Understand, explain, control, predict
Inductive/Deductive
Qualitative Research methods
Continuity Binder/Documents
Google Drive

8. Critical Theory
Critical Theory: Focuses attention on studies of power and abuses of power through communication and organization Hegemony: Process of control based on dominant group leading others to believe that their subordination is the norm

10. Group Roles & Group Leadership
Types of Group Roles
The Power of Roles
Types of Roles
Role Emergence
Role Fixation

11. Types of Roles Formal Informal Roles Task Maintenance
Disruptive Roles (Self-Centered Roles)

12. Task Roles

13. Maintenance

14. Disruptive Roles

15. Leaders vs. Managers
a leader does not ordinarily operate from positional authority; a manager does .
leaders work to change the status quo; managers typically maintain it.
Leadership implies change because influence inherently means change—a change in attitude, belief, or behavior.

16. Perspectives on Effective Leadership: An Evolving View
Traits Perspective: The Born Leader View
Styles Perspective: One Style Doesn’t Fit All
Situational (Contingency) Perspective: Matching Styles with Circumstances
Functional Perspective: Leadership Responsibilities

17. Styles Perspective on Leadership
Autocratic
Democratic
Laissez-fair

18. Ethical Leadership Leader as Servant

19. The Standard Agenda: Structuring Group Discussion
Problem Identification: What’s the Question?
Problem Analysis: Causes and Effects
Solution Criteria: Setting Standards
Solution Suggestions: Generating Alternatives
Solution Evaluation and Selection: Deciding by Criteria
Solution Implementation: Follow Through

20. Group Decision-Making
Majority Rule: Tyrannical or
Practical
Minority Rule: Several Types
Unanimity Rule: Consensus

21. Power Power: The ability to do, the ability to influence
Forms of Power
Power imbalances

22. Forms of Power

23. Power Imbalances Compliance: Group Power Conforming vs. Obedience
2. Alliance: Coalition Formation
3. Resistance: Dragging Your Feet
4. Defiance: Digging in Your Heels
5. Significance: Self-Empowerment

24. Resistance

25. Self-Improvement Being Assertive DESC Describe Explain Specify
Consequence

26. Conflict Management