1. Kuliah 3 Etika Profesi dan Bisnis Oleh Coky Fauzi Alfi cokyfauzialfi.wordpress.com Work Ethics: Being a Professional

2. Topics Professionalism Definition of Work Ethics Characteristics of Work Ethics

3. Professionalism

4. What Do We Mean When We Say, “Act Like a Professional”?

6. Professionalism isn’t just a set of appearances–neatness, good grooming, “shop talk” and the like. Nor is it just technical skill; many technically skilled people are not really professional.

7. Professionalism defined by who you are (inner character), what you do (behavior exhibited) and how others perceive you (image projected).

8. To be a Professional needs a strong work ethics

9. Definition of Work Ethics

10. Work ethics are a set of standards and rules that are required by an individual for satisfactory work performance. Work ethics have two types: 1.Personal (i.e. Sincerity, respect for the job, regularity, punctuality, seriousness) 2.Specific to a work situation – Keeping certain information confidential – Maintaining cordial relation with clients and agencies – Being prepared to take up new tasks

11. WorkWorker Work Place Need for Work Ethics

12. Characteristics of Work Ethics

13. 1.Attendance 2.Character 3.Team Work 4.Appearance 5.Attitude 6.Productivity 7.Organizational Skills 8.Communication Skills 9.Cooperation 10.Respect

14. Attendance Attendance often have a large impact on individual and team success. Absenteeism can also profoundly impact job performance and retention.

15. How to Maintain Good Attendance Make work a high priority Know your schedule Make use of an alarm clock Get enough sleep Arrange your transportation Inform your supervisor of an absence

16. Character Loyalty Honesty Trustworthiness Dependability Reliability Initiative Self-discipline Self-responsibility

17. Team Work Respecting the rights of others Being a team worker Being cooperative Being assertive Displaying a customer service attitude Seeking opportunities for continuous learning Demonstrating mannerly behavior Respecting confidentiality

18. Appearance “A person makes their first impression of someone in three seconds.” Dress Appropriately Personal hygiene Good manners

19. Attitude Demonstrating a positive attitude Appearing self confident Having realistic expectations for self

20. Productivity Following safety procedures Conserving materials Keeping the work area neat and clean Following directions properly

21. Organizational Skills Preparing for assignments at home Prioritize–whats most important? Set timetables–list what you have achieved and what is still pending Spend time wisely

22. Communication Skills Verbal or nonverbal must be clear To the point Empathetic We must always treat others as we would like others to treat us

23. Cooperation Developing good working relationships Following the chain of command Good at conflict management Being a good problem solver

24. Respect Work to the best of your ability Do what’s asked the first time Accept and acknowledge an individuals talents and knowledge

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