1. Conference Agenda Pre-Conference – February 8 th and 9 th, 2016 Main Conference – February 10 th through 12 th, 2016

2. Conference Agenda Click link below to view/download full Agenda

3. TABLE OF CONTENTS Agenda by Day Pre-Conference  Monday Monday  Tuesday Tuesday Main Conference  Wednesday Wednesday  Thursday Thursday  Friday Friday Agenda by Event  Registration Registration  Steering Committee Steering Committee  Suncoast Solutions – Road Map Suncoast Solutions – Road Map  Featured Speakers Featured Speakers  Networking Opportunities Networking Opportunities  Leadership Leadership  Functional Competence Functional Competence  Transitions Transitions  Collab Labs Collab Labs

4. Agenda by Day

5. Monday – Pre-Conference Registration (Dolphin Rm)7:30 am to 9:30 am Networking Opportunities  Breakfast7:30 am to 8:45 am  Morning Break10:30 am to 11:00 am  Lunch12:15 am to 1:30 pm  Afternoon Break2:45 pm to 3:15 pm Educational Sessions Leadership (Salon C) 9:00 am to 4:15 pm  Designing Orientation for New Billing and Clinical Staff Functional Competence (Salon D) 9:00 am to 4:15 pm  Hospice Billing Today – Day 1 of 2  Data Base Administration  Reporting Queries: Managing More of Your Business than Just Data Transitions (Salons E & F) 9:00 am to 4:15 pm  Clinical – Day 1 of 2 V7 to V8: An Overview of the Modernization of Solutions Software Collab Labs (Marlin Rm)1:00 pm – 5:00 pm  ICD10 – Open Discussion

6. Tuesday – Pre-Conference Registration (Dolphin Rm)7:30 am to 9:30 am Networking Opportunities  Breakfast 7:30 am to 8:45 am  Morning Break 10:30 am to 11:00 am  Lunch12:15 am to 1:30 pm  Afternoon Break 2:45 pm – 3:15 pm  Munch & Mingle 5:00 pm to 7:00 pm Steering Committee (Salon G) 12:15 pm to 3:30 pm Suncoast Solutions Road Map (Slns E & F)3:45pm – 5:00 pm Educational Sessions Leadership 9:00 am to 3:30 pm  IPU Clinical Workflows: A Day in the Life of Various Hospice Inpatient Disciplines (Salon D) Functional Competence 9:00 am to 3:30 pm  Hospice Billing Today – Day 2 of 2  Intro to V8 Forms Maintenance (Salon D) Transitions 9:00 am to 3:30 pm  Clinical – Day 2 of 2 V7 to V8: An Overview of the Modernization of Solutions Software (Salons E & F) Collab Labs 1:00 pm – 5:00 pm  WCF/Mobile-Lite/ Replication and Service Console (Marlin Rm)  Bereavement (Tarpon Rm)

7. Wednesday – Main Conference Registration (Dolphin Rm)7:30 am to 9:30 am Networking Opportunities  Breakfast 7:30 am to 8:45 am  Morning Break 10:30 am to 11:00 am  Lunch 12:15 am to 1:30 pm  Afternoon Break 2:45 pm to 3:15 pm  Munch & Mingle 4: 30 pm to 6:30 pm Featured Speakers  Jay Feaster9:00 am to 10:00 am Exec. Director of Community Hockey Dev. Tampa Bay Lightning Topic: Leadership and Team Motivation  Bill Dombi10:30 am to 11:30 am Vice President - NAHC Topic: What’s on the Horizon  Meriellen Cain 11:30 am to 12:15 pm CEO - Suncoast Solutions Topic: New Horizons at Solutions Educational Sessions Leadership1:30 pm to 4:15 pm  Survey Preparedness for Hospice & Home Health (Salon D)  How One Hospice Is Managing Change (Salon F)  Partnering for Success: Client-Vendor Relationships (Salon C) Functional Competence1:30 pm to 4:15 pm  Hospice Billing - Day 1 of 2 (Salon E): : ◊ Pre-Billing Reports – STOP losing Money! ◊ New Billing Enhancements – Do You Know Them All?  Wage Index and General Ledger Reporting (Salon G)  Data Base Administration (Mandalay Rm)  Top 5 Clinical Support Issues Solved with Education (Executive Conf. Rm) Continued on next page…

8. Wednesday – Main Conference (continued) More Educational Sessions Transitions1:30 pm to 4:15 pm  Clinical - V7 to V8: An Overview of Functionality for the Modernization of Solutions Software (Salon G)  Overview of DevOps and Automated Deployment Plan for the Future (Salons A & B) Collab Labs 1:00 pm – 5:00 pm  Forms Maintenance - Next Release (Marlin Rm)  Pharmacy Interface & Wise Hospice Options (Tarpon Rm)  WCF/Mobile-Lite/ Replication and Service Console (Coral Rm)

9. Thursday – Main Conference Conference Registration (Dolphin Rm) 7:30 am to 9:30 am Networking Opportunities  Breakfast 7:30 am to 8:45 am  Morning Break 10:30 am to 11:00 am  Lunch 12:30 am to 1:30 pm  Afternoon Break 2:45 pm – 3:15 pm  Munch & Mingle4:30 pm to 6:30 pm Featured Speakers Morning  Kaylan Rao Kanda9:00 am to 10:00 am CEO – Gallop Solutions Topic: Changes that Provide Quality in Software  Bob Simione10:30 am to 11:30 am Mng Partner, Simione Healthcare Consulting Topic: Healthcare Changes and More to Come  Tony DiBenedetto11:30 am to 12:30 pm Chairman & CEO – Tribridge Topic: Making the Servant Leadership Model Work Afternoon  Tom Ginnetti & Eduardo (Ed) Suarez-Solar1:30 pm to 2:15 pm Integrated Employer Rcs & Consulting Topic: New Horizons: The Future of the Workplace  Mary Trombitas 2:15 pm to 3:00 pm SHRM Chapter SuncoastHR Topic: Embracing the Power of Positive Leadership  Tim Sparks3:00 pm to 3:45 pm SPHR, SHRM-SCP Topic: Creating a Culture of Change  Q&A (for all afternoon speakers)3:45 pm to 4:15 pm Continued on next page…

10. Thursday – Main Conference (continued) Educational Sessions Leadership 1:30 pm to 4:15 pm  How Others Manage Change (Salon D)  Partnering for Success: Client-Vendor Relationships (Salon C) Functional Competence 1:30 pm to 4:15 pm  Hospice Billing - Day 2 of 2 (Salon E): ◊Cross-Training for Hospice Billers – Has your Agency Lost a Biller? ◊Clinical Data Entry – How this Affects Billing Now and in the Future  Home Health Roundtable and A/R Lessons Learned (Salon F)  Data Base Administration (Mandalay Rm)  Top 5 System Support Issues Solved with Education (Executive Conf. Rm) Transitions1:30 pm to 4:15 pm  Solutions 8 Modernization: Maintenance Table Overview (Salon G)  Automated Integration Testing and Agile Practices (Salons A & B) Collab Labs 1:00 pm – 5:00 pm  Survey Preparedness (Marlin Rm)  Pharmacy Interface (Tarpon Rm)  CHOICE (Coral Rm)

11. Friday – Main Conference Networking Opportunities  Breakfast 7:30 am to 8:45 am  Morning Break 10:30 am to 11:00 am  Box Lunch12:00 am to 1:00 pm Featured Speakers  Dr. David Casarett, MD, MA 9:00 am to 10:00 am Prof of Medicine - U of P Health System. Topic: “Stoned : A Doctor’s Case for Medical Marijuana”  Beachside Chat 10:30 am to 11:30 am Panel made up of Featured Speakers and Conference Attendees  Closing Comments 11:30 am to 12:00 noon

12. Agenda by Event

13. Registration Pre-Conference (Dolphin Rm)  Monday & Tuesday 7:30 am to 9:30 am Main Conference (Dolphin Rm)  Wednesday & Thursday 7:30 am to 9:30 am  Friday no registration Pre-Conference (Salon G)  Tuesday 12:15 pm to 3:30 pm Steering Committee Suncoast Solutions – Road Map Pre-Conference (Salons E & F)  Tuesday 3:45 pm to 5:00 pm

14.  Wednesday  Jay Feaster Exec Director of Community Hockey Dev – Tampa Bay Lightning Topic: Leadership and Team Motivation 9:00 am to 10:00 am  Bill Dombi Vice President - NAHC Topic: What’s on the Horizon 10:30 am to 11:30 am  Meriellen Cain CEO - Suncoast Solutions Topic: New Horizons at Solutions – 2016 roadmap and priorities 11:30 am to 12:15 pm  Thursday  Kaylan Rao Kanda CEO – Gallop Solutions Topic: Changes that Provide Quality in Software 9:00 am to 10:00 am  Bob Simione Mng Partner, Simione Healthcare Consulting Topic: Healthcare Changes and More to Come 10:30 am to 11:30 am  Tony DiBenedetto Chairman & CEO – Tribridge Topic: Making the Servant Leadership Model Work 11:30 am to 12:30 pm  Tom Ginnetti & Eduardo (Ed) Suarez-Solar SPHR – Integrated Employer Rcs & Consulting Topic: New Horizons: The Future of the Workplace 1:30 pm to 2:15 pm  Mary Trombitas SHRM Chapter SuncoastHR Topic: Embracing the Power of Positive Leadership 2:15 pm to 3:00 pm  Tim Sparks SPHR, SHRM-SCP Topic: Creating a Culture of Change 3:00 pm to 3:45 pm Continued on next page… Featured Speakers – Main Conference Only

15.  Friday  Dr. David Casarett, MD, MA Professor of Medicine - U of Pennsylvania Health System Topic: “Stoned : A Doctor’s Case for Medical Marijuana” 9:00 am to 10:00 am  Beachside Chat Panel discussion made up of Featured Speakers and Conference Attendees 10:30 am to 11:30 pm  Closing Comments11:30 am to 12:00 pm Featured Speakers – Main Conference Only (continued)

16. Networking Opportunities Monday - Pre-conference  Breakfast7:30 am to 8:45 am  Morning Break10:30 am to 11:00 am  Lunch12:15 pm to 1:30 pm  Afternoon Break2:45 pm – 3:15 pm Tuesday – Pre-conference  Breakfast7:30 am to 8:45 am  Morning Break 10:30 am to 11:00 am  Lunch12:15 pm to 1:30 pm  Afternoon Break 2:45 pm – 3:15 pm  Munch & Mingle 5:00 pm to 7:00 pm Wednesday - Main  Breakfast7:30 am to 8:45 am  Morning Break 10:30 am to 11:00 am  Lunch 12:15 pm to 1:30 pm  Afternoon Break2:45 pm – 3:15 pm  Munch & Mingle 4: 30 pm to 6:30 pm Thursday - Main  Breakfast 7:30 am to 8:45 am  Morning Break10:30 am to 11:00 am  Lunch 12:30 pm to 1:30 pm  Afternoon Break 2:45 pm – 3:15 pm  Munch & Mingle 4: 30 pm to 6:30 pm Friday - Main  Breakfast7:30 am to 8:45 am  Morning Break 10:30 am to 11:00 am  Box Lunch 12:00 am to 1:00 pm

17. Leadership Monday - Pre-conference 9:00 am to 4:15 pm  Designing Orientation for New Billing and Clinical Staff (Salon C) Tuesday – Pre-conference 9:00 am to 3:30 pm  IPU Clinical Workflows: A Day in the Life of Various Hospice Inpatient Disciplines (Salon D) Wednesday – Main 1:30 pm to 4:15 pm  Survey Preparedness for Hospice & Home Health (Salon D)  How One Hospice Is Managing Change (Salon F)  Partnering for Success: Client-Vendor Relationships (Salon C) Thursday – Main 1:30 pm to 4:15 pm  How Others Manage Change (Salon D)  Partnering for Success: Client-Vendor Relationships (Salon C) Functional Competence Monday - Pre-conference 9:00 am to 4:15 pm  Hospice Billing Today – Day 1 of 2 (Salon D)  Data Base Administration (Salon D)  Reporting Queries: Managing More of Your Business than Just Data (Salon D) Tuesday – Pre-conference 9:00 am to 3:30 pm  Hospice Billing Today – Day 2 of 2 (Salon D)  Intro to V8 Forms Maintenance (Salons E & F) Wednesday – Main1:30 pm to 4:15 pm  Hospice Billing Today – Part 1 of 2 (Salon E): ◊ Hospice Pre-Billing Reports – STOP losing Money! ◊ New Hospice Billing Enhancements – Do You Know Them All?  Wage Index and GL Reporting (Salon G)  Data Base Administration (Mandalay Rm)  Top 5 Clinical Support Issues Solved with Education (Executive Conf. Rm) Thursday – Main 1:30 pm to 4:15 pm  Hospice Billing Today – Part 1 of 2 (Salon E): ◊Cross-Training for Hospice Billers – Has your Agency Lost a Biller? ◊Clinical Data Entry – How this Affects Billing Now and in the Future  Home Health Roundtable and A/R Lessons Learned (Salon F)  Data Base Administration (Mandalay Rm)  Top 5 System Support Issues Solved with Education (Executive Conf. Rm)

18. Transitions Monday - Pre-conference 9:00 am to 4:15 pm  Clinical – Day 1 of 2 V7 to V8: An Overview of the Modernization of Solutions Software (Salons E & F) Tuesday – Pre-conference 9:00 am to 4:15pm  Clinical – Day 1 of 2 V7 to V8: An Overview of the Modernization of Solutions Software (Salons E & F) Wednesday – Main1:30 pm to 4:15 pm  Clinical - V7 to V8: An Overview of Functionality for the Modernization of Solutions Software (Salon G)  Overview of DevOps and Automated Deployment Plan for the Future (Salons A & B) Thursday - Main 1:30 pm to 4:15 pm  Solutions 8 Modernization: Maintenance Table Overview (Salon G)  Automated Integration Testing and Agile Practices (Salons A & B)

19. Collab Labs Monday - Pre-conference (Marlin Rm)1:00 pm to 5:00 pm  ICD10 – Open Discussion Tuesday – Pre-conference1:00 pm to 5:00 pm  WCF/Mobile-Lite/ Replication and Service Console (Marlin Rm)  Bereavement (Tarpon Rm) Wednesday – Main 1:00 pm to 5:00 pm  V8 Forms Maintenance (Marlin Rm)  Pharmacy Interface & Wise Hospice Options (Tarpon Rm)  WCF/Mobile-Lite/ Replication and Service Console (Coral Rm)  Thursday – Main 1:00 pm to 5:00 pm  Survey Preparedness (Marlin Rm)  Pharmacy Interface (Tarpon Rm)  CHOICE (Coral Rm)