1. OWA Training Outlook Web Access Basics: Email, Calendars, and Contacts

2. Topics Mail Logging in Support Site Navigating mailbox: Reading messages New messages New mail folders Reply/Forward/Print/Delete Mark, Flag, Pin messages Filter, Sort, Conversation View Archive or Move messages Mark junk Setting up signature Setting up out-of-office reply Adding account to import to OWA (no forwarding) Changing Default Reply 2 Contacts Viewing Contacts Adding Contacts Importing contacts Calendars Viewing calendars Change view Search Calendar Create event Setting up meetings Viewing room calendars Sharing calendars (and unsharing) Settings Time Zone Theme Blocked/Safe list

3. OWA: Outlook Web Access 3 OWA allows you to access your email through any web browser connected to the internet. The Outlook client also allows you to access your email, but requires you to install software on your device. Outlook is included as part of the Microsoft Office suite.

4. OWA Interactive Training 4 Click on area indicated (reading or slideshow view) Peach callouts indicate when action is required from you. Click on the indicated object (this one). Yes! Just like that!

5. Logging in 5 http://email.wustl.edu/

6. Logging in 6 http://email.wustl.edu/ Nav bar with support info, training, and guidelines

7. Logging in 7 http://email.wustl.edu/ Access OWA here using your WUSTL key

8. Logging in 8 http://email.wustl.edu/mail Or go directly to the OWA portal: click

9. Navigating Your Mailbox 9 Click on a message to open in the reading pane. Double-click to open in a new window. click

10. Navigating Your Mailbox 10 Folders in far left pane. Search for messages or people. Create new message or folder. Folder list search New message Right-click a folder to create new

11. Navigating Your Mailbox 11 Default setting is Reply all (change under Gear  Options). Click down arrow to Reply, Forward, Print, etc. click

12. Navigating Your Mailbox 12 Hover over message to: delete, mark as read/unread, flag, pin

13. Navigating Your Mailbox 13 Click All to: Filter, Sort, and Turn on and off Conversation View (by folder) click

14. Navigating Your Mailbox 14 Selecting a message changes your task ribbon along the top. Archiving moves messages from inbox without deleting. click

15. Navigating Your Mailbox 15 Set up an Archive folder the first time you archive (play video for example).

16. Navigating Your Mailbox 16 Sweep to delete or archive batches of emails. Mark Junk emails. Move to different folder (can create new folder here).

17. Setting Up a Signature 17 Click gear, and choose Options.

18. Setting Up a Signature 18 Under Layout, choose Email Signature. Select options. Save. Click the back arrow next to Options to return to mailbox.

19. Setting Up Automatic Replies 19 Under Automatic processing, choose Automatic replies. Save. Click the back arrow next to Options to return.

20. Changing Default Reply 20 Under Automatic processing, choose Reply settings. Select choice, click Save. Click the back arrow next to Options to return to mailbox.

21. Connecting Other Email Accounts 21 You may set up your OWA to import messages sent to other email accounts. Forwarding from your Washington University OWA account is strongly discouraged for security reasons. Connecting other Email Accounts to your Outlook account, while not a security risk, is also discouraged.

22. Contacts 22 Contacts are accessed through the People app. Click the App launcher in the upper left (or right on small windows), and choose the People tile.

23. Contacts 23 Use Search People to find contacts in the Wash U Directory. If no search results appear, be sure you are searching the Directory. Add to contacts, or a Contact List. click

24. Contacts 24 To add a Contact not in the Wash U Directory, choose New  Contact. To import contacts from other email accounts, choose Manage  Import contacts.

25. Calendars 25 Click the App launcher in the upper left (or right for small windows), and choose the Calendar tile.

26. Calendars 26 Change Calendar View in upper right. Search Calendar events in upper left. Share with others (full details or just availability).

27. Calendars 27 Sharing: Click Share twice. Enter email address(es) in Share with: (just type name to search Wash U directory or contacts). Customize subject line. Choose permission level. Choose which Calendar. Hit Send. Click twice Enter emails, or search by name Choose calendar to share Select permissions

28. Calendars 28 Unsharing: Right-click your calendar. Choose Permissions… Change permission level or click x to remove altogether. Save or Discard changes.

29. Calendars: Create an Event 29 Click New. Under Details, add a title, location, and start and end dates and times. If it's an all day event, select the All day check box. When you don't want others to see the details of a calendar event, select the Private check box. To make this a recurring meeting (a series), in the Repeat list, pick how often you want it to take place, and in the From and To boxes, set the dates that you want the recurring appointments to span, for example, repeat this meeting every Wednesday from March 4th to May 6th. In the Reminder box, set the lead time to remind the participants of the approaching appointment. NOTE Use the Email reminder and Send reminder to boxes to send an email reminder to yourself or to the participants. Fill out the reminder message box, and click Save.

30. Calendars: Set Up a Meeting 30 Follow steps for creating a calendar event. Add people. Add room to search room calendar. click Enter emails, or search by name Scheduling assistant allows you to view availability of meeting participants and rooms

31. Settings 31 You may need to change your time zone. Click gear in upper-right and choose Options. Then select Region and time zone, and set to Central Time.

32. Settings 32 Customize appearance by clicking the gear in the upper-right corner, and choosing Change Theme. Block users by choosing Options  Mail  Accounts  Block or allow Add Safe Senders, and Blocked Senders, and click + To edit or remove from Blocked or Safe list, select and choose pencil to edit or trash to delete.

33. Support Site 33 http://email.wustl.edu/