1. Divisional Review, Part 2 October 28, 2013

2. Financial and Business Plan Overview Efficiencies Comparative Core Service Reviews Service Plan Resilience

5. SalaryNon-SalaryTotal Youth 353,3294,650357,979 Info Services 785,80131,340817,141 Technology & Communications 689,994183,800873,794 Technical Services 474,27563,000537,275 Circulation 557,335-0-557,335 Maintenance 203,270146,900350,170 Admin 369,82589,950459,775 District Total 3,433,829519,6403,953,469 Third Party 33,936113,980147,916 Grand Total 3,467,765 (84.55%) 633,620 (15.45%) 4,101,385 2013 Library Operating Expenditure Budget

6. 2012 2011 2013 20142015 Annual Business Plan Plans Strategic Initiatives Plan Operating Plan Capital Plan Budgets Operating Budget Capital and Project Budgets Reports Annual Report Mid-Year Operating Plan and Strategic Initiatives Progress Report Year End Strategic Accomplishments Report Quarterly and Year End Financial Reports Quarterly and Annual Performance Statistics

7. Comparative Core Service Reviews Integration of District/Library functions X Reduce or eliminate programs and outreach

8. 2012 Direct Program Costs Audience# servedHard Cost Staff Cost Total Cost 3 rd Party Funding District Funding Volunteer hours District $/participant Youth Early Years & Kids 18,16617,07824,49941,57719,31222,265192$1.23 Teens5353,0453,3446,3893,7002,68960$5.03 Adult Culture & Learning 5,1496,00620,30926,3155,85820,457In-kind$3.97 Music2,29827,8375,55533,392 -0- Digital667-0-2,7712771-0-2,771$4.16 Total 26,81553,96656,478110,44462,26248,182252$1.80

9. Core Value: Sustainability Strategic Priorities: Manage Resources Wisely Deliver Service Excellence Tell Our Story

10. Library Efficiency Objectives Purchase collaboratively Deliver services through resource sharing models Cultivate in-kind contributions Foster volunteer opportunities Seek grant funding Support fundraising Reuse, repurpose, and recycle materials and resources Reduce water and energy consumption

11. Departmental Initiatives Process Improvement Reviews Resource Consumption Resource Sharing Resource Consumption

12. 50% reduction in gas usage (gigajoules) 39% reduction in power usage (kilowatts)

13. Utility ExpendituresUtility Expenditures 2006-2012

14. Utility ExpendituresUtility and Technology Expenditures 2006-2012

15. Process Improvement Reviews Automation

16. Process Improvement Reviews Workflow Analysis Document Steps in the process Duration of each step Sequence of steps Analyze Staff expertise requirements Workflows Costs and benefits Decide Steps/functions to eliminate Steps to automate

17. Workflow Analysis: Communications Pre ReviewPost Review

18. InterLINK Federation 82 locations in 18 Lower mainland library systems 5,943,195 print volumes 6,865,178 physical items Resource sharing Consortial purchasing Grant funding Staff development

19. Resource Sharing InterLINK World Languages Project

20. Process Improvement Reviews Circulation functions Resource Consumption Light sensors Solar panels Paper Resource Sharing Direct patron requests Opportunities

21. Service Plan Resilience Budget Constant Continued implementation of sustainability initiatives Budget Increase (+5%) Increases to Staffing Service Delivery Budget Decrease (-5%) Reductions to Staffing Operating hours Service delivery Service Plan Resilience

22. Thank you for your support of our library Questions?