1. Job Redesign and Job Enrichment
Chapter 8
Job Redesign and Job Enrichment

2. Learning Objectives Explain what job design is all about.
Describe how job rotation, job enlargement, and job enrichment work.
Describe the five core job dimensions and illustrate selected enrichment principles that help to create these dimensions.
Explain the significance of MPS and job profile charts.

3. Learning Objectives (contd.)
Discuss five job enrichment principles.
Cite some illustrations of job enrichment in action.
Discuss four current challenges in job design.
Explain how to manage your career more effectively.

4. Job Redesign
Job redesign refers to any work changes that increase work quality or productivity.

5. Job Redesign Techniques
In job rotation, the workers move from one job to another.
Job enlargement gives the worker more to do.
Job enrichment gives the worker more authority in planning and controlling the work.

6. Figure Job Rotation

7. Core Job Dimensions
… are characteristics that make work more motivational.

8. Five Core Job Dimensions
Skill variety is the degree to which jobs require a completion of different activities.
Task identity involves the degree to which a job requires completion of an identifiable piece of work.
Task significance is the degree to which a job has a substantial impact on others.
Autonomy is the degree to which a job provides the worker with freedom in carrying it out.
Feedback is the degree to which the work provides the worker with performance information.

9. Motivating Potential Score
The motivating potential score measures the presence of core job dimensions. ( )
Skill Variety + Task Identity +Task Significance
MPS =
x Autonomy x Feedback 3

10. Figure 8.2 - Profile Chart of Core Job Dimensions for Three Jobs

11. Job Enrichment Principles
Formation of natural work units
Establishment of worker-client relationships
Combining of tasks
Vertical loading
Opening of feedback channels

12. Figure Example of the Relationship Between Selected Job Enrichment Principles and Core Job Dimensions

13. Vertical Loading
… closes the gap between the doing and controlling aspects of the job.

14. Current Challenges in Job Design
New workplace designs
The increasing use of teleworkers
The challenge in dealing with contract workers
Managing hard-to-keep employees

15. Key Terms in the Chapter
Job design
Job rotation
Job enlargement
Core job dimensions
Skill variety
Task identity
Task significance
Autonomy
Feedback
Motivating potential score
Job profile chart
Vertical loading
Job enrichment