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Social Media Metrics: August 2015 Amanda Colbert, Communications Associate Rodrigo Holmann-Callejas, Shareholder Communication Co-op.

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Presentation on theme: "Social Media Metrics: August 2015 Amanda Colbert, Communications Associate Rodrigo Holmann-Callejas, Shareholder Communication Co-op."— Presentation transcript:

1 Social Media Metrics: August 2015 Amanda Colbert, Communications Associate Rodrigo Holmann-Callejas, Shareholder Communication Co-op

2 2 Index New Pew Research data – More Americans are getting news on Facebook and Twitter Audience Twitter (Marketing / PR), LinkedIn, YouTube, and Instagram Engagement Twitter (Marketing / PR), and LinkedIn

3 3 Social Media Objectives Twitter: Marketing Channels @NatixisGlobalAM: Targeting clients/prospective clients, distribution partners, and financial services professionals. Shares thought leadership via corporate blog, DPC site, YouTube, affiliate updates, community involvement (philanthropy/sponsorship), and curated content pertaining to Natixis. @FA_Forum: Targeting Financial Advisors. Shares fund-related content. Twitter: PR Channels @JohnHailer: Engages with stakeholders by sharing messaging that is important to John Hailer, the financial services industry and the Natixis brand. Shares Market Insights (Formerly GNN) and philanthropy/sponsorship news. @NatixisNews: Builds relationships with financial services reporters to conduct the work of media relations. Shares news related to Natixis, community involvement, affiliate updates and new marketing content that is valuable to reporters. LinkedIn Targeting senior management within the financial services industry. Shares corporate and affiliate blogs, DPC research and symposia replays. YouTube Videos related to DPC Symposium Replays, Investor Insights, and Community Partnerships Instagram Photos from Philanthropy and Sponsorship events.

4 4 Social Media News How Mobile Use Varies Across Generations A study conducted by mobile research agency RealityMine with the purpose to know more about the current trends among mobile users. This study showed that texting has overtaken calling as the most popular function across all generation, millennial women being the most prominent users using texting three times more often than calling. A surprising trend was that SMS comprised about 85% of total mobile messaing, in spite of huge efforts from tech companies such as Facebook, WhatsApp, Snapchat to break into this demographic. http://www.adweek.com/news/advertising- branding/infographic-how-mobile-use-varies- across-generations-166426

5 Audience August 2015

6 6 Audience: Total Followers This month NatixisNews grew faster than any other account. % Change Instagram: 3% LinkedIn: 4.98% YouTube: 3.77% @NatixisGlobalAM: 1.12% @FA_Forum: 1.73% @JohnHailer: 1.39% @NatixisNews: 11.85% 133 5,519 7,775 159 4,563 405 1,862 945

7 7 Audience: Twitter Competitor Analysis 252.751 55,008 65,271 401 4,097 54,223 194,183 25,994 Natixis gained 196 followers across all channels in July. Leaders – BlackRock, PIMCO, JP Morgan Chase, Oppenheimer 7,775

8 8 Audience: Twitter Competitor Analysis Top Viewed Content Oppenheimer’s, No debate: Presidential approval ratings & markets don’t move together (Link). blog post featuring the correlation between Presidential approval and market performance.No debate: Presidential approval ratings & markets don’t move together (Link). 10.29x more engaging than the average tweet, with 73 total interactions This example illustrates how our competitors are also receiving high engagement rates with visual tweets, and the image helped to drive traffic to the Oppenheimer website.

9 9 Audience: LinkedIn Competitor Analysis 5,519 204,490 71,172 551,125 1,681 16,158 38,182 44,376 20,226 Natixis Global Asset Management gained 275 followers in August

10 10 Audience: LinkedIn Competitor Analysis Top Viewed Content Business Insider article This is what a day in the life of a JPMorgan intern is like (Link), focusing on the daily life of one of their interns.Business Insider article This is what a day in the life of a JPMorgan intern is like (Link) The most popular post was 3.78x more engaging than the average post, with 832 total interactions. This is an example of how JPMorgan is using outside articles that appeal not only to investors but to the general public in order to create traffic in their twitter feed.

11 Engagement August 2015

12 12 Engagement: Twitter (Marketing Channels) Philanthropy | Newport Jazz Festival 91 total interactions, down from 130 in July -@NatixisGlobalAM - 78: Philanthropy & Sponsorship news -@FA_Forum - 13: Blog and Video Content Blog | David Lafferty on the upside to the recent downside Video | Elaine Stokes on pending rising rates DPC | Cost of Climate Change Philanthropy | The Jazz Ambassador Project

13 13 Engagement: Twitter (Marketing Channels) @NatixisGlobalAM: Lets hear it for Dr.John! #NJF2015 #NewportJa zz, was 4.22x more engaging than the average tweet, total of 7 interactions#NJF2015#NewportJa zz Sponsorship and Philanthropy events generate valuable content (images) that increase engagement with the brand @FA_Forum: Chief Market Strategist David Lafferty looks to the upside of the recent downside#BlackMonday, was 15.33x more engaging than the average tweet, total of 3 interactions.#BlackMonday

14 14 Engagement: Twitter (PR Channels) Philanthropy | Natixis nomination for Invest in Others Philanthropy Award 129 total interactions, up from 70 in June -@NatixisNews - 103: Sponsorship news and photos -@JohnHailer - 26: Philanthropy & sponsorship news Sponsorship | John Hailer announces new George Wein Jazz Ambassador scholarship Sponsorship | Getting the Most Out of Active and Passive Philanthropy | George Wein Jazz Ambassador Scholarship winner announced

15 15 Engagement: Twitter (PR Channels) @NatixisNews: John Hailer announces new George Wein Jazz Ambassador scholarship 10.02x more engaging than the average tweet, total of 85 interactions @JohnHailer: George Wein Jazz Ambassador Scholarship winner announced 1.50x more engaging than the average tweet, 6 total interactions

16 16 Engagement: Twitter Competitor Analysis Average interactions per tweet per 1,000 followers.27.06.53.1 1.75 1.18 4.95.06.2 @NatixisGlobalAM: Engagement rate decreased from.39 to.27 @FA_Forum: Engagement rate decreased from.54 to.53 @JohnHailer: Engagement rate decreased from 2.72 to 1.75 @NatixisNews: Engagement rate increased from 1.95 to 4.95.1.4.21.05

17 17 Engagement: Twitter Competitor Analysis Best-in-class Content NatixisNews sponsored content on: John Hailer announces new George Wein Jazz Ambassador scholarship, focusing on new scholarship program.John Hailer announces new George Wein Jazz Ambassador scholarship 10.02xmore engaging than the average tweet, total of 85 interactions John Hancock’s white paper: Stay the course, despite recent U.S. stock market volatility Stay the course, despite recent U.S. stock market volatility 6.40xmore engaging than the average tweet, total of 1 interaction

18 18 Engagement: LinkedIn Blog| Volatility Here and There : A Potential Alpha opportunity? Blog | How to talk to clients about alternatives Video | Awaiting Rising Rates 103 total interactions, down from 118 in June Video | Setting The Stage

19 19 Engagement: LinkedIn Video: Awaiting Rising Rates (Link)Awaiting Rising Rates (Link) 2.20x more engaging than the average post, 15 interactions Blog: Volatility Here and There: A Potential Alpha Opportunity?(Link)Volatility Here and There: A Potential Alpha Opportunity?(Link) 1.67x more engaging than the average post, 8 interactions This campaign continues to provide content and even outperforms more recently published firm news.

20 20 Engagement: LinkedIn Competitor Analysis Industry avg:.71x engagement rate - Engagement rate increased from 1.13 in Augus to 1.26 in July. A total of 15 posts were published. 1.26.33.22.42 2.27.84.22.37.47 (Average interactions per post per 1k followers)

21 21 Engagement: LinkedIn Competitor Analysis Best-in-class Content BlackRock’s Blog post Titled What You Need to Know about Bond ETF Yields(Link)What You Need to Know about Bond ETF Yields(Link) 2.15x as engaging as the average LinkedIn post, 153 total interactions


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