1. Government’s Vision for " DIGITAL KARNATAKA” Dr. Shalini Rajneesh, IAS Principal Secretary Department of Backward Classes Welfare Government of Karnataka

2. Digital Karnataka 3. Takeaways For Industry 3. Takeaways For Industry 2. Make Karnataka a Smart Government 2. Make Karnataka a Smart Government Digital India Pillars: Spanish Video 1. Connectivity Introduction Public Grievance Issues Public Grievance Issues Socio Educational Survey Socio Educational Survey Sakala e Markets Reforms e Markets Reforms Sakala Video Digital Karnataka PR Video Agriculture Ministers Audio Agriculture Ministers Audio

3. Home Connectivity PILLAR 1 BROAD BAND FOR ALL OFC FOR 2,50,000 VILLAGES- DOT PILLAR 2 UNIVERSAL MOBILE ACCESS 55,619 VILLAGES WITHOUT MOBILE CONNECTIVITY PILLAR 3 PUBLIC INTERNET ACCESS COMMON SERVICE CENTRES @ POST OFFICES

4. MAKE KARNATAKA A SMART GOVERNMENT Home PILLAR 4 PILLAR 5 PILLAR 6 E- GOVERNANCE REFORMING GOVERNANCE USING IT E- KRANTI INTER-DEPARTMENTAL SERVICE DELIVERY Eg. EASE OF BUSINESS INFORMATION FOR ALL OPEN DATA PLATFORM, SOCIAL MEDIA

5. Home. Takeaways for Industry PILLAR 8 PILLAR 9 PILLAR 7 ELECTRONICS FOR MANUFACTURING MAKE IN INDIA, REDUCE E-IMPORTS IT FOR JOBS TRAIN YOUTH AS SERVICE DELIVERY AGENTS Eg. CYBER CAFES EARLY HARVEST PROGRAMMES SIMPLE IT PROJECTS- BIO METRIC ATTENDANCE, WEATHER INFO, PUBLIC WI-FI.

6. Introduction Home Model State showcasing Digital India Most of our departments are computerised and websites are functional We have State Wide Area Network and State Data Centre. Our e-Procurement Portal – www.eproc.karnataka.gov.in) as per Transparency Actwww.eproc.karnataka.gov.in Prime Minister Award winners : – Sakala for Timely Delivery of Services – Bhoomi for Land Records digitisation

7. PUBLIC GRIEVANCES ISSUES Home GRIEVANCES GALORE HUGE DELAYS, COMPLICATED PROCEDURES THRIVING MIDDLE-MEN GOVERNMENT INEFFICIENCIES

8. SAKALA Home

9. CITIZENS as CUSTOMERS Grievance Management Helpdesks Time-bound services Call based Appeal Services at Doorsteps Right based awareness Mandatory Notice board Compensation for Delay Citizen Friendly Governance

10. SAKALA Video Home

11. PUBLIC PORTAL www.sakala.kar.nic.in www.sakala.kar.nic.in

12. SAKALA JOURNEY.. 60+ million beneficiaries…in 30 months... 99% - Annual average disposal 1% - Delayed disposal 3% - Average Rejection Rate

13. Grievance Management System Home 080-44554455 to register Grievances A Web Portal www.espandna.in to fill online complaints and track the status www.espandna.in All Departments of Government of Karnataka are Online on this portal

14. EASE OF BUSINESS Department of Labour http://www.ekarmika.com/ e-Udyami Karnataka Udyog Mitra http://kum.karnataka.gov.in/ e-SUGAM Commercial Tax Department http://sugam.kar.nic.in/

15. Socio Educational Survey

16. Socio Educational Survey – Video

17. eGovernment - ONE STOP DATA HUB Entire 6.2 Crore Population mapped on 55 Social and Economic Parameters. We collected Mobile numbers to create two way communications - Citizen to Government and Government to Citizen This data will help give Government benefits to the people who are not even aware about them. Many eKranti Services (Pillar No. 5 of Digital India Initiative) will become Over the Counter Service eg Caste Certificates.

18. m Government 161 Home With almost 90% mobile penetration, we are offering benefits through mobile apps Recently student Scholarship for study abroad was launched. Received 1000 applications in one month compared to 3 in last year!

19. Unique lot Number given e Markets Reforms Home Produce exposed on the platform ready for sale Bid finalization Highest bidder wins lot Bidding across for the lots available SMS to Farmer Post auction Activity Sale bill Payment Delivery E permit Farmer with produce comes to APMC APMC Gate entry Unified Markets

20. New Market Structure Home Unified Market Platform Karnataka Market Warehouse Indore Private market Trader 1 Delhi Trader 2 Bangalore Trader 3 Bhopal Single virtual Market – APMCs, Warehouses, Private markets, etc. Rajasthan Market

21. Farmers suicides - Need for CSR Money lenders extracting 36% pa. Banks do not give loans in the absence of security Need for Financial and advisory services.

22. " ಸಂಕಷ್ಟದಲ್ಲಿರುವ ರೈತ ಬಂಧುಗಳೇ, ಕರೆ ಮಾಡಿ 104( ಆರೋಗ್ಯವಾಣಿ ) ಅಥವಾ 1800-425-3553( ರೈತ ಸಹಾಯವಾಣಿ )"- ಕೃಷಿ ಇಲಾಖೆ, ಕರ್ನಾಟಕ ಸರ್ಕಾರ.

23. Lets prevent farmer suicides! You can choose whom to help @ 14.5% per annum while you get any assured interest of 7.5% pa. Here is a chance to save a life. Select a farmer you would like to help or go to QUICK INVEST on the home page MicroGraam https://www.micrograam.com/ team will invest on your behalf through a trusted NGO and if you agree, publish yours and recipients details on the website as followshttps://www.micrograam.com/

24. Way Forward…. Leverage Technology to address Education related issues like E- education, Health – in E health etc. Eliminate information asymmetry between government programs and beneficiaries. Right to information to be built in every sphere of Governance. Technology to identify the eligible beneficiaries Re engineer government business processes specially in agriculture and health

25. Lets all make Smart Karnataka Smarter! Thank You I may be reached at shalinirajneesh.sr@gmail.com 9448091606 Home

26. Spanish Video Home

27. Puneet Rajkumars video #21. Puneet Rajkumars video Home

28. Agriculture Ministers Audio Home

29. SAKALA Video Home